Study Guide

Learning outcomes

The student is able to
- identify aspects related to global corporate communication
- understand the communication process in purchasing and sales
- communicate both orally and in writing in different kinds of communication situations
- conduct meetings and negotiations in a global business environment

Implementation and methods of teaching

Online lessons. Group assignment: Global business communication case: report with documentation: grading 1-5
Individual information retrieval- and reflective written assignment on global communication in business: grading 1-5

No substitute assignments provided for missed assignments or online lessons.

Timing and attendance

Compulsory attendance in scheduled online lessons.

Learning material and recommended literature

Materials and links on the Moodle platform. Recommended reading: Business Communication for Success: http://open.lib.umn.edu/businesscommunication

Alternative completion methods

Recognition of Prior Learning (RPL). Discussed with the teacher.

Learning environment

Moodle platform, Zoom meetings online.

Student time use and work load

The estimated workload is 135 hours, including reading, coursework, and lectures or other scheduled meetings.
-Online lessons and preparing for them 1/3
-Readings, group- and individual work 2/3

Contents

Oral and written professional and business communication. Team discussions to practice negotiation skills. Readings about global business and global business communication. Homework and assignments based on the readings.

Additional information for students: previous knowledge etc.

Strong English skills recommended. The course is taught at the B2 level according to the Common European Framework of Reference for Languages. This is equal to scoring 6 or 6.5 in the IELTS test or having been graded M or higher in English in the Finnish matriculation examination.

Assessment criteria

Coursework and assignments. The student must complete all assignments. Grading: 0-5

Assessment scale

1-5

Failed (0)

The student has not met the course requirements.

Assessment criteria: level 1 (assessment scale 1–5)

The student has basic oral and written skills in professional and business communication in English and can use the acquired terminology and processes in basic professional communicative situations.

Assessment criteria: level 3 (assessment scale 1–5)

The student has good oral and written skills in business and professional communication in English and can apply the acquired terminology, models and processes in varied professional communicative situations.

Assessment criteria: level 5 (assessment scale 1–5)

The student has excellent oral and written skills in professional and business communication in English and can diversely apply the acquired terminology and processes in demanding professional communicative situations.

Learning outcomes

The student is able to
- identify aspects related to global corporate communication
- understand the communication process in purchasing and sales
- communicate both orally and in writing in different kinds of communication situations
- conduct meetings and negotiations in a global business environment

Implementation and methods of teaching

Weekly class meetings for lectures, discussions, workshop, and feedback. Blended learning methods will be applied where study materials are provided before the lecture. Individual and pair assignments will be provided on the course Moodle platform. No substitute assignments provided for missed assignments or contact lessons.

Lectures are held on campus and Zoom (hybrid).

Timing and attendance

80% class attendance required for full course marks. Written and oral activities are done during contact lessons.

Learning material and recommended literature

Study materials and instructions are found on course Moodle platform.

Exam retakes

No course exam.

Learning environment

Classes are held on campus and Zoom on a weekly basis. Course Moodle platform is for study materials and assignment submission.

Student time use and work load

5 ECTS credits:
- Contact lessons: 24h
- Reading, individual work, and pair work: 111h

Contents

This course will teach the student oral and written professional and business communication skills through contact lessons, reading, individual assignments, and one large pair assignment simulating a complete B2B transaction.

There will be team discussions to practice negotiation skills and practice meetings for business purposes. Reading materials concerning global business and global communication will be provided on Moodle.

Course grading is based on the simulated business interaction (pair project) and individual assignments related to other aspects of business communication. Course attendance and delivery of homework assignments will have an impact on course grading.

Assessment criteria

Coursework and assignments. The student must complete and submit all designated gradable assignments to pass the course. Late deliveries have a negative impact on grade. Grading: 0-5

Assessment scale

1-5

Failed (0)

The student has not met the course requirements.

Assessment criteria: level 1 (assessment scale 1–5)

The student has basic oral and written skills in professional and business communication in English and can use the acquired terminology and processes in basic professional communicative situations. Quality of communication is limited. The student has demonstrated rudimentary ability to deliver projects on time and in a professional manner, but there is room for development.

Assessment criteria: level 3 (assessment scale 1–5)

The student has good oral and written skills in business and professional communication in English and can apply the acquired terminology, concepts, and processes in different professional communicative situations. The student has demonstrated good or decent abilities to deliver projects on time and in a professional manner.

Assessment criteria: level 5 (assessment scale 1–5)

The student has excellent oral and written skills in professional and business communication in English and can diversely apply the acquired terminology and processes in demanding professional communicative situations. The student has demonstrated excellent/outstanding abilities to deliver projects on time and in a professional manner.