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Production of Agile ServicesLaajuus (5 cr)

Code: YTS0081

Credits

5 op

Objective

The student is able to
- co-develop services in a customer-oriented way
- evaluate and create ways to develop customer-oriented activities
- evaluate and implement information management in service planning and as a support for decision-making

Enrollment

01.07.2022 - 04.09.2022

Timing

01.08.2022 - 31.12.2022

Number of ECTS credits allocated

5 op

Virtual portion

4 op

RDI portion

5 op

Mode of delivery

20 % Contact teaching, 80 % Distance learning

Unit

Faculty of Health Care and Social Services (LAB)

Campus

Lappeenranta Campus

Teaching languages
  • Finnish
Seats

20 - 60

Teachers
  • Arja-Tuulikki Malin
  • Anja Liimatainen
Scheduling groups
  • Luennot (Size: 0. Open UAS: 0.)
Groups
  • HLPRYKL21S
  • HLPRYHYJO21S
Small groups
  • Luennot 1

Learning outcomes

The student is able to
- co-develop services in a customer-oriented way
- evaluate and create ways to develop customer-oriented activities
- evaluate and implement information management in service planning and as a support for decision-making

Assessment scale

1-5