Sustainable service designLaajuus (5 cr)
Code: YM00CI08
Credits
5 op
Teaching language
- English
Objective
Students
- know the difference between the weak and strong ecologically sustainable consumer solutions and the basics of design for sustainable behavior change
- know what to evaluate as the change required for ecologically sustainable consumption in the areas of housing, energy and water use, mobility, food, material products and services
- know how to apply the multimethod, holistic design process, user driven approach and behavior change heuristics for creating sustainable service solutions
Enrollment
20.11.2024 - 03.01.2025
Timing
01.01.2025 - 31.07.2025
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Institute of Design and Fine Arts (LAB)
Campus
Lahti Campus
Teaching languages
- English
Degree programmes
- Complementary competence, Master's (in Finnish)
Groups
-
MLTIYMDR24S
Learning outcomes
Students
- know the difference between the weak and strong ecologically sustainable consumer solutions and the basics of design for sustainable behavior change
- know what to evaluate as the change required for ecologically sustainable consumption in the areas of housing, energy and water use, mobility, food, material products and services
- know how to apply the multimethod, holistic design process, user driven approach and behavior change heuristics for creating sustainable service solutions
Assessment scale
1-5
Enrollment
20.11.2024 - 03.01.2025
Timing
01.01.2025 - 31.07.2025
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Institute of Design and Fine Arts (LAB)
Campus
Lahti Campus
Teaching languages
- English
Degree programmes
- Complementary competence, Master's (in Finnish)
Groups
-
MLTIYMUAS24S
Learning outcomes
Students
- know the difference between the weak and strong ecologically sustainable consumer solutions and the basics of design for sustainable behavior change
- know what to evaluate as the change required for ecologically sustainable consumption in the areas of housing, energy and water use, mobility, food, material products and services
- know how to apply the multimethod, holistic design process, user driven approach and behavior change heuristics for creating sustainable service solutions
Assessment scale
1-5
Enrollment
20.11.2023 - 19.05.2024
Timing
01.06.2024 - 30.09.2024
Number of ECTS credits allocated
5 op
Virtual portion
4 op
RDI portion
2 op
Mode of delivery
20 % Contact teaching, 80 % Distance learning
Unit
Institute of Design and Fine Arts (LAB)
Campus
Lahti Campus
Teaching languages
- English
Seats
15 - 30
Degree programmes
- Complementary competence, Master's (in Finnish)
Teachers
- Mirja Kälviäinen
Scheduling groups
- Luennot (Size: 0. Open UAS: 0.)
Groups
-
MLTIYMDR23S
-
MLPRYKUVA23S
-
MLTIYMUAS23SDesign Thinking and Customer Experience
-
MLTIYTO23H
Small groups
- Lecture 1
Learning outcomes
Students
- know the difference between the weak and strong ecologically sustainable consumer solutions and the basics of design for sustainable behavior change
- know what to evaluate as the change required for ecologically sustainable consumption in the areas of housing, energy and water use, mobility, food, material products and services
- know how to apply the multimethod, holistic design process, user driven approach and behavior change heuristics for creating sustainable service solutions
Implementation and methods of teaching
The team based project work is compulsory and guided during the contact days. So attendance is necessary.
The course consists of a pre-assignment to get familiar with sustainable design and design for behaviour change research and methods. Before the firs contact day each student familiarizes themselves with the given literature and answers the given questions. It is also compulsory to go through the learning material for the design for sustainable services. Since this background is used in the team work it is necessary to accomplish the pre-assignment before entering the contact days. By answering the questions this assignment enhance the students’ general understanding of design for sustainability and design for sustainable behaviour change. The students discuss their answers in the beginning of the first contact day and a general discussion follows to make sure that there is understanding enough of the basics to begin the project work.
The project assignments are given on the first course day and the students operate in multidisciplinary teams with this development task during the contact days and the in-between weeks. Tools from service design, behavioural psychology and systems thinking are used to the drive the development forward and to make justified decisions and design at the end. The team results are presented at the end of the contact days. After that a final assignment is an individual written report about the teamwork results and their justifications and further development of the results and findings with pictures and diagrams. (can be produced as a power point presentation continuing the team work presentation)
Timing and attendance
The team based project work is compulsory and guided during the contact days. So attendance is necessary. 5 credits = 133 h student workload.
Pre-assignment material is open on the 1st of June 46h
Contact day on campus 16.8.2024 8h
Pre-assignment discussions, presentation of project work, methods, team work.
Knowledge search and development for the team assignment 28 h
Distance contact day 30.8. 2024 8h
Finalizing team work and result presentations.
The final assignment 47h to be returned by 20.9. 2024.
Learning material and recommended literature
The pre-assignment literature and project work material will be provided in Moodle on the 1st of June.
Working life cooperation
The course includes a practical development task.
Learning environment
The studies consist of three parts and learning environments
individual pre-assignment at home
contact days at the campus and in distance with team work assignment
final assignment based on the team work results at home.
Student time use and work load
he team based project work is compulsory and guided during the contact days. So attendance is necessary. 5 credits = 133 h student workload.
Pre-assignment material is open on the 1st of June 46h
Contact day on campus 16.8.2024 8h
Pre-assignment discussions, presentation of project work, methods, team work.
Knowledge search and development for the team assignment 28 h
Distance contact day 30.8. 2024 8h
Finalizing team work and result presentations.
The final assignment 47h to be returned by 20.9. 2024.
Contents
The content concentrates on design for sustainable behaviour change. This trend of influencing changes in consumer behaviour by design is achieved by applying service design type of service paths and findings from behavioural psychology. These are applied together with designing service systems that are based on solid findings from high impact consumption areas and provide strong sustainable change effects.
Assessment criteria
The evaluation is based on the individual pre-assignment, team work presentation and results and individual final assignment 1/3 each.
Assessment scale
1-5
Assessment criteria: level 1 (assessment scale 1–5)
The student
- knows how to find information sources and can ground how they have been chosen and why they are useful.
- knows how to develop and renew value by providing user driven service systems
- knows how to develop in a way that acknowledges sustainable value basis
Assessment criteria: level 3 (assessment scale 1–5)
The student
- evaluates critically the information sources for sustainable development work.
- can solve demanding problems in innovation work.
- Is able to manage demanding development work in an entrepreneurial manner.
Assessment criteria: level 5 (assessment scale 1–5)
The student can
- use critically and innovatively domestic and international information sources for sustainable development
- is able to evaluate the results and effects of innovation activities.
- can evaluate and develop strategies
Enrollment
13.03.2023 - 31.03.2023
Timing
01.05.2023 - 02.06.2023
Number of ECTS credits allocated
5 op
Virtual portion
3 op
RDI portion
3 op
Mode of delivery
40 % Contact teaching, 60 % Distance learning
Unit
Institute of Design and Fine Arts (LAB)
Campus
Lahti Campus
Teaching languages
- English
Degree programmes
- Complementary competence, Master's (in Finnish)
Teachers
- Mirja Kälviäinen
Scheduling groups
- Luennot (Size: 0. Open UAS: 0.)
Groups
-
MLTIYMUOJO22S
-
MLTIYTO22H
-
MLTIYMDR22S
Small groups
- Luennot 1
Learning outcomes
Students
- know the difference between the weak and strong ecologically sustainable consumer solutions and the basics of design for sustainable behavior change
- know what to evaluate as the change required for ecologically sustainable consumption in the areas of housing, energy and water use, mobility, food, material products and services
- know how to apply the multimethod, holistic design process, user driven approach and behavior change heuristics for creating sustainable service solutions
Implementation and methods of teaching
The team based project work is compulsory and guided during the contact days. So attendance is necessary.
The course consists of a pre-assignment to get familiar with sustainable design and design for behaviour change research and methods. Before contact days each student familiarizes themselves with the given literature and answers the given questions. Since this background is used in the team work it is necessary to accomplish the pre-assignment before entering the contact days. By answering the questions this assignment enhance the students’ general understanding of design for sustainability and design for sustainable behaviour change. The students discuss their answers in the beginning of the first contact day and a general discussion follows to make sure that there is understanding enough of the basics to begin the project work.
The project assignments are given on the first course day and the students operate in multidisciplinary teams with this development task during the contact days and the in-between weeks. Tools from service design, behavioural psychology and systems thinking are used to the drive the development forward and to make justified decisions and design at the end. The team results are presented at the end of the contact days. After that a final assignment is an individual written report about the teamwork results and their justifications and further development of the results and findings with pictures and diagrams. (can be produced as a power point presentation continuing the team work presentation)
Timing and attendance
The team based project work is compulsory and guided during the contact days. So attendance is necessary.
Pre-assignment 46h
Contact days 5.-6.5.2023 16h
Pre-assignment discussions, presentation of project work, methods, team work.
Knowledge search for the team assignment 25h
Contact days 26.-27.5. 2023 16h
Team work and result presentations.
The final assignment 30h
To be returned by 5.6. 2023.
Learning material and recommended literature
The pre-assignment literature and project work material will be provided in Reppu:
Bhamra, Hernandez, Mawler. 2013. Sustainability: Methods and Practices. In the Handbook of Design for Sustainability. Ed. Walker – Giard. Bloomsbury.
Vezzoli, C., C. Kohtala, and A. Srinivasan (2014) Product-Service System Design for Sustainability. Sheffield, UK: Greenleaf.
Kälviäinen, M. 2019. Green Design as Service Design. In Design for Complexity. Routlegde.
Designing for Behaviour Change Toolkit. Bridgeable. http://toolkit.bridgeable.com/
Shift. A review and framework for Encouraging environmentally sustainable consumer behaviour. Sitra. https://media.sitra.fi/2018/05/23161207/sitrashiftraporttiwww.pdf
Salo, M. & Nissinen, A. 2017. Consumption choices to decrease personal carbon footprints of Finns. REPORTS OF THE FINNISH ENVIRONMENT INSTITUTE 30 | 2017. [viitattu 9.10.2018]. Saatavissa: https://media.sitra.fi/2017/10/23144245/Consumption_choices_to_decrease_personal_carbon_footprints_of_Finns.pdf
Lettenmeier, M. 2018. Design for one planet – an orientation framework. (last chapter in the doctoral dissertation) https://shop.aalto.fi/media/attachments/fc909/Lettenmeier.pdf
Working life cooperation
The course includes a practical development task. The task is part of the VPK Responsible service and product development project and involves the collaboration companies in this project.
Learning environment
The studies consist of three parts and learning environments
individual pre-assignment at home
contact days at the campus with team work assignment
final assignment based on the team work results at home.
Student time use and work load
The team based project work is compulsory and guided during the contact days. So attendance is necessary.
Pre-assignment 46h
Contact days 5.-6.5.2023 16h
Pre-assignment discussions, presentation of project work, methods, team work.
Knowledge search for the team assignment 25h
Contact days 26.-27.5. 2023 16h
Team work and result presentations.
The final assignment 30h
To be returned by 5.6. 2023.
Contents
The content concentrates on design for sustainable behaviour change. This trend of influencing changes in consumer behaviour by design is achieved by applying service design type of service paths and findings from behavioural psychology. These are applied together with designing service systems that are based on solid findings from high impact consumption areas and provide strong sustainable change effects.
Assessment criteria
The evaluation is based on the individual pre-assignment, team work presentation and results and individual final assignment 1/3 each.
Assessment scale
1-5
Assessment criteria: level 1 (assessment scale 1–5)
The student
- knows how to find information sources and can ground how they have been chosen and why they are useful.
- knows how to develop and renew value by providing user driven service systems
- knows how to develop in a way that acknowledges sustainable value basis
Assessment criteria: level 3 (assessment scale 1–5)
The student
- evaluates critically the information sources for sustainable development work.
- can solve demanding problems in innovation work.
- Is able to manage demanding development work in an entrepreneurial manner.
Assessment criteria: level 5 (assessment scale 1–5)
The student can
- use critically and innovatively domestic and international information sources for sustainable development
- is able to evaluate the results and effects of innovation activities.
- can evaluate and develop strategies
Enrollment
14.03.2022 - 19.04.2022
Timing
02.05.2022 - 31.05.2022
Number of ECTS credits allocated
5 op
Virtual portion
3 op
RDI portion
3 op
Mode of delivery
40 % Contact teaching, 60 % Distance learning
Unit
Institute of Design and Fine Arts (LAB)
Campus
Lahti Campus
Teaching languages
- English
Seats
10 - 30
Degree programmes
- Complementary competence, Master's (in Finnish)
Teachers
- Mirja Kälviäinen
Scheduling groups
- Luennot (Size: 0. Open UAS: 0.)
Groups
-
MLPRYKUVA21S
-
MLTIYMDR21S
-
MLTIYUUMU21S
Small groups
- Luennot
Learning outcomes
Students
- know the difference between the weak and strong ecologically sustainable consumer solutions and the basics of design for sustainable behavior change
- know what to evaluate as the change required for ecologically sustainable consumption in the areas of housing, energy and water use, mobility, food, material products and services
- know how to apply the multimethod, holistic design process, user driven approach and behavior change heuristics for creating sustainable service solutions
Implementation and methods of teaching
The team based project work is compulsory and guided during the contact days. So attendance is necessary.
The course consists of a pre-assignment to get familiar with sustainable design and design for behaviour change research and methods. Before contact days each student familiarizes themselves with the given literature and answers the given questions. Since this background is used in the team work it is necessary to accomplish the pre-assignment before entering the contact days. By answering the questions this assignment enhance the students’ general understanding of design for sustainability and design for sustainable behaviour change. The students discuss their answers in the beginning of the first contact day and a general discussion follows to make sure that there is understanding enough of the basics to begin the project work.
The project assignments are given on the first course day and the students operate in multidisciplinary teams with this development task during the contact days and the in-between weeks. Tools from service design, behavioural psychology and systems thinking are used to the drive the development forward and to make justified decisions and design at the end. The team results are presented at the end of the contact days. After that a final assignment is an individual written report about the teamwork results and their justifications and further development of the results and findings with pictures and diagrams. (can be produced as a power point presentation continuing the team work presentation)
Timing and attendance
The team based project work is compulsory and guided during the contact days. So attendance is necessary.
Pre-assignment 46h
Contact days 6.-7.5.2022 16h
Pre-assignment discussions, presentation of project work, methods, team work.
Knowledge search for the team assignment 25h
Contact days 20.-21.5. 2022 16h
Team work and result presentations.
The final assignment 30h
To be returned by the end of May 2022.
Learning material and recommended literature
The pre-assignment literature and project work material will be provided in Reppu:
Bhamra, Hernandez, Mawler. 2013. Sustainability: Methods and Practices. In the Handbook of Design for Sustainability. Ed. Walker – Giard. Bloomsbury.
Vezzoli, C., C. Kohtala, and A. Srinivasan (2014) Product-Service System Design for Sustainability. Sheffield, UK: Greenleaf.
Kälviäinen, M. 2019. Green Design as Service Design. In Design for Complexity. Routlegde.
Designing for Behaviour Change Toolkit. Bridgeable. http://toolkit.bridgeable.com/
Shift. A review and framework for Encouraging environmentally sustainable consumer behaviour. Sitra. https://media.sitra.fi/2018/05/23161207/sitrashiftraporttiwww.pdf
Salo, M. & Nissinen, A. 2017. Consumption choices to decrease personal carbon footprints of Finns. REPORTS OF THE FINNISH ENVIRONMENT INSTITUTE 30 | 2017. [viitattu 9.10.2018]. Saatavissa: https://media.sitra.fi/2017/10/23144245/Consumption_choices_to_decrease_personal_carbon_footprints_of_Finns.pdf
Lettenmeier, M. 2018. Design for one planet – an orientation framework. (last chapter in the doctoral dissertation) https://shop.aalto.fi/media/attachments/fc909/Lettenmeier.pdf
Working life cooperation
The course consists of project based development tasks. The project is made based on the Collaborative Mukkula research and related LUT research on carbon footprint in Mukkula. Also Lahti Houses organisation is involved.
Learning environment
The studies consist of three parts and learning environments
individual pre-assignment at home
contact days at the campus with team work assignment
final assignment based on the team work results at home.
Student time use and work load
The team based project work is compulsory and guided during the contact days. So attendance is necessary.
Pre-assignment 46h
Contact days 6.-7.5.2022 16h
Pre-assignment discussions, presentation of project work, methods, team work.
Knowledge search for the team assignment 25h
Contact days 20.-21.5. 2022 16h
Team work and result presentations.
The final assignment 30h
To be returned by the end of May 2022.
Contents
The content concentrates on design for sustainable behaviour change. This trend of influencing changes in consumer behaviour by design is achieved by applying service design type of service paths and findings from behavioural psychology. These are applied together with designing service systems that are based on solid findings from high impact consumption areas and provide strong sustainable change effects.
Assessment criteria
The evaluation is based on the individual pre-assignment, team work presentation and results and individual final assignment 1/3 each.
Assessment scale
1-5
Assessment criteria: level 1 (assessment scale 1–5)
The student
- knows how to find information sources and can ground how they have been chosen and why they are useful.
- knows how to develop and renew value by providing user driven service systems
- knows how to develop in a way that acknowledges sustainable value basis
Assessment criteria: level 3 (assessment scale 1–5)
The student
- evaluates critically the information sources for sustainable development work.
- can solve demanding problems in innovation work.
- Is able to manage demanding development work in an entrepreneurial manner.
Assessment criteria: level 5 (assessment scale 1–5)
The student can
- use critically and innovatively domestic and international information sources for sustainable development
- is able to evaluate the results and effects of innovation activities.
- can evaluate and develop strategies