Service SystemLaajuus (5 cr)
Code: AH00CY30
Credits
5 op
Objective
The student is able to
- explain the operating principles of Finnish social security
- recognise trends in changes in societal well-being and the impacts of structures on people's well-being
- compare services and actors that support well-being
- apply a service guidance approach
- guide customers in digital services
Enrollment
07.05.2025 - 31.08.2025
Timing
18.08.2025 - 10.12.2025
Number of ECTS credits allocated
5 op
Virtual portion
1.5 op
Mode of delivery
70 % Contact teaching, 30 % Distance learning
Unit
Faculty of Health Care and Social Services (LAB)
Campus
Lappeenranta Campus
Teaching languages
- Finnish
Seats
10 - 50
Degree programmes
- Bachelor's Degree Programme in Social Services (in Finnish)
Teachers
- Tuulia Stellberg
- Taija Nöjd
Scheduling groups
- Luennot (Size: 0. Open UAS: 0.)
- Verkkoluento (Size: 0. Open UAS: 0.)
- Seminaari (Size: 0. Open UAS: 0.)
Groups
-
HLPRSOS25KM
Small groups
- Lecture
- Online lecture
- Seminar
Learning outcomes
The student is able to
- explain the operating principles of Finnish social security
- recognise trends in changes in societal well-being and the impacts of structures on people's well-being
- compare services and actors that support well-being
- apply a service guidance approach
- guide customers in digital services
Assessment scale
Approved/Failed
Enrollment
01.08.2025 - 12.08.2025
Timing
13.08.2025 - 10.10.2025
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Faculty of Health Care and Social Services (LAB)
Campus
E-campus
Teaching languages
- Finnish
Seats
0 - 25
Degree programmes
- Bachelor's Degree Programme in Social Services (in Finnish)
Teachers
- Kari Malin
- Aki Kaskinen
Groups
-
HLTISOS25KV
Learning outcomes
The student is able to
- explain the operating principles of Finnish social security
- recognise trends in changes in societal well-being and the impacts of structures on people's well-being
- compare services and actors that support well-being
- apply a service guidance approach
- guide customers in digital services
Assessment scale
1-5
Enrollment
07.05.2025 - 31.08.2025
Timing
01.08.2025 - 31.12.2025
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Faculty of Health Care and Social Services (LAB)
Campus
Lahti Campus
Teaching languages
- Finnish
Seats
0 - 45
Degree programmes
- Bachelor's Degree Programme in Social Services (in Finnish)
Teachers
- Kari Malin
- Aki Kaskinen
Scheduling groups
- Luennot 1 (Size: 0. Open UAS: 0.)
- Verkkotyöpaja 1 (Size: 0. Open UAS: 0.)
- Seminaari 1 (Size: 0. Open UAS: 0.)
Groups
-
HLTISOS25KM
Small groups
- Lecture 1
- Online workshop 1
- Seminar 1
Learning outcomes
The student is able to
- explain the operating principles of Finnish social security
- recognise trends in changes in societal well-being and the impacts of structures on people's well-being
- compare services and actors that support well-being
- apply a service guidance approach
- guide customers in digital services
Assessment scale
Approved/Failed
Enrollment
07.05.2025 - 31.08.2025
Timing
01.08.2025 - 31.12.2025
Number of ECTS credits allocated
5 op
Virtual portion
2 op
Mode of delivery
60 % Contact teaching, 40 % Distance learning
Unit
Faculty of Health Care and Social Services (LAB)
Campus
E-campus
Teaching languages
- Finnish
Seats
0 - 45
Degree programmes
- Bachelor's Degree Programme in Social Services (in Finnish)
Teachers
- Kari Malin
- Aki Kaskinen
Scheduling groups
- Verkkotyöpaja 1 (Size: 0. Open UAS: 0.)
- Seminaari 1 (Size: 0. Open UAS: 0.)
Groups
-
HLTISOS25KV
Small groups
- Online workshop 1
- Seminar 1
Learning outcomes
The student is able to
- explain the operating principles of Finnish social security
- recognise trends in changes in societal well-being and the impacts of structures on people's well-being
- compare services and actors that support well-being
- apply a service guidance approach
- guide customers in digital services
Assessment scale
Approved/Failed
Enrollment
20.11.2024 - 03.01.2025
Timing
01.01.2025 - 31.07.2025
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Faculty of Health Care and Social Services (LAB)
Campus
Lahti Campus
Teaching languages
- Finnish
Seats
0 - 40
Degree programmes
- Bachelor's Degree Programme in Social Services (in Finnish)
Teachers
- Kari Malin
- Aki Kaskinen
Scheduling groups
- Luennot 1 (Size: 0. Open UAS: 0.)
- Verkkoluento 1 (Size: 0. Open UAS: 0.)
- Seminaari 1 (Size: 0. Open UAS: 0.)
Groups
-
HLTISOS24S
Small groups
- Lecture 1
- Online lecture 1
- Seminar 1
Learning outcomes
The student is able to
- explain the operating principles of Finnish social security
- recognise trends in changes in societal well-being and the impacts of structures on people's well-being
- compare services and actors that support well-being
- apply a service guidance approach
- guide customers in digital services
Assessment scale
Approved/Failed
Enrollment
20.11.2024 - 03.01.2025
Timing
07.01.2025 - 09.05.2025
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Faculty of Health Care and Social Services (LAB)
Campus
Lappeenranta Campus
Teaching languages
- Finnish
Seats
10 - 50
Degree programmes
- Bachelor's Degree Programme in Social Services (in Finnish)
Teachers
- Tuulia Stellberg
- Taija Nöjd
Scheduling groups
- Info (Size: 0. Open UAS: 0.)
- Luennot (Size: 0. Open UAS: 0.)
- Seminaari (Size: 0. Open UAS: 0.)
Groups
-
HLPRSOS24S
Small groups
- Info
- Lecture
- Seminar
Learning outcomes
The student is able to
- explain the operating principles of Finnish social security
- recognise trends in changes in societal well-being and the impacts of structures on people's well-being
- compare services and actors that support well-being
- apply a service guidance approach
- guide customers in digital services
Assessment scale
Approved/Failed
Enrollment
06.05.2024 - 30.08.2024
Timing
15.08.2024 - 30.11.2024
Number of ECTS credits allocated
5 op
Virtual portion
1 op
Mode of delivery
80 % Contact teaching, 20 % Distance learning
Unit
Faculty of Health Care and Social Services (LAB)
Campus
- Lappeenranta Campus
- E-campus, Lappeenranta
Teaching languages
- Finnish
Seats
10 - 50
Degree programmes
- Bachelor's Degree Programme in Social Services (in Finnish)
Teachers
- Tuulia Stellberg
- Taija Nöjd
- Reetta Konttinen
Scheduling groups
- Luennot (Size: 0. Open UAS: 0.)
- Verkkoluento (Size: 0. Open UAS: 0.)
Groups
-
HLPRSOS24KM
Small groups
- Lecture
- Online lecture
Learning outcomes
The student is able to
- explain the operating principles of Finnish social security
- recognise trends in changes in societal well-being and the impacts of structures on people's well-being
- compare services and actors that support well-being
- apply a service guidance approach
- guide customers in digital services
Assessment scale
Approved/Failed
Enrollment
06.05.2024 - 30.08.2024
Timing
01.08.2024 - 31.12.2024
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Faculty of Health Care and Social Services (LAB)
Campus
E-campus, Lahti
Teaching languages
- Finnish
Seats
0 - 60
Degree programmes
- Bachelor's Degree Programme in Social Services (in Finnish)
Teachers
- Kari Malin
- Aki Kaskinen
Scheduling groups
- Verkkoluento 1 (Size: 0. Open UAS: 0.)
- Seminaari 1 (Size: 0. Open UAS: 0.)
Groups
-
HLTISOS24KV
Small groups
- Online lecture 1
- Seminar 1
Learning outcomes
The student is able to
- explain the operating principles of Finnish social security
- recognise trends in changes in societal well-being and the impacts of structures on people's well-being
- compare services and actors that support well-being
- apply a service guidance approach
- guide customers in digital services
Assessment scale
Approved/Failed
Enrollment
06.05.2024 - 30.08.2024
Timing
01.08.2024 - 31.12.2024
Number of ECTS credits allocated
5 op
Virtual portion
3 op
Mode of delivery
40 % Contact teaching, 60 % Distance learning
Unit
Faculty of Health Care and Social Services (LAB)
Campus
- Lahti Campus
- E-campus, Lahti
Teaching languages
- Finnish
Seats
0 - 40
Degree programmes
- Bachelor's Degree Programme in Social Services (in Finnish)
Teachers
- Kari Malin
- Aki Kaskinen
Scheduling groups
- Luennot 1 (Size: 0. Open UAS: 0.)
- Verkkoluento 1 (Size: 0. Open UAS: 0.)
- Seminaari 1 (Size: 0. Open UAS: 0.)
Groups
-
HLTISOS24KM
Small groups
- Lecture 1
- Online lecture 1
- Seminar 1
Learning outcomes
The student is able to
- explain the operating principles of Finnish social security
- recognise trends in changes in societal well-being and the impacts of structures on people's well-being
- compare services and actors that support well-being
- apply a service guidance approach
- guide customers in digital services
Assessment scale
Approved/Failed