Bachelor of Hospitality Management, Tourism and Event Management, full-time studies, Lahti: LLTIMATLI20S
Code: MATLI20SLTI
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Show study timings by semester, study year or period
Code | Name | Credits (cr) | 2020-2021 | 2021-2022 | 2022-2023 | 2023-2024 |
Autumn
2020 |
Spring
2021 |
Autumn
2021 |
Spring
2022 |
Autumn
2022 |
Spring
2023 |
Autumn
2023 |
1. / 2020 | 2. / 2020 | 3. / 2020 | 4. / 2021 | 5. / 2021 | 6. / 2021 | 1. / 2021 | 2. / 2021 | 3. / 2021 | 4. / 2022 | 5. / 2022 | 6. / 2022 | 1. / 2022 | 2. / 2022 | 3. / 2022 | 4. / 2023 | 5. / 2023 | 6. / 2023 | 1. / 2023 | 2. / 2023 | 3. / 2023 |
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MATLI20SLTI-1001 |
Common studies
(Choose all) |
15 | ||||||||||||||||||||||||||||||||
AY00BU33 | Developing professional competence 1 | 1 | 1 | 0.5 | 0.5 | 0.2 | 0.2 | 0.2 | 0.2 | 0.2 | 0.2 | |||||||||||||||||||||||
AY00BU34 | Developing professional competence 2 | 1 | 1 | 0.5 | 0.5 | 0.2 | 0.2 | 0.2 | 0.2 | 0.2 | 0.2 | |||||||||||||||||||||||
AY00BU35 | Developing professional competence 3 | 1 | 1 | 0.5 | 0.5 | 0.2 | 0.2 | 0.2 | 0.2 | 0.2 | 0.2 | |||||||||||||||||||||||
A300CE13 | Orientation to Sustainability Thinking | 2 | 2 | 2 | 0.7 | 0.7 | 0.7 | |||||||||||||||||||||||||||
KE00BT61 | English for Work | 4 | 4 | 4 | 1.3 | 1.3 | 1.3 | |||||||||||||||||||||||||||
KR00BU42 | Swedish for Work, Spoken | 1 | 1 | 1 | 0.3 | 0.3 | 0.3 | |||||||||||||||||||||||||||
KR00BU43 | Swedish for Work, Written | 1 | 1 | 1 | 0.3 | 0.3 | 0.3 | |||||||||||||||||||||||||||
KS00BT59 | Expert Communication Skills | 4 | 4 | 4 | 1.3 | 1.3 | 1.3 | |||||||||||||||||||||||||||
MATLI20SLTI-1002 |
Professional Core Competence
(Choose all) |
80 | ||||||||||||||||||||||||||||||||
AL00BV17 | Research and Development | 5 | 5 | 5 | 1.7 | 1.7 | 1.7 | |||||||||||||||||||||||||||
AL00BV18 | Anticipating Future Trends | 5 | 5 | 5 | 1.7 | 1.7 | 1.7 | |||||||||||||||||||||||||||
AL00BX88 | Business Mathematics | 3 | 3 | 3 | 1 | 1 | 1 | |||||||||||||||||||||||||||
AL00CB06 | IT Tools | 5 | 5 | 5 | 1.7 | 1.7 | 1.7 | |||||||||||||||||||||||||||
AL00BV16 | Personal branding | 3 | 3 | 3 | 1 | 1 | 1 | |||||||||||||||||||||||||||
AL00BV21 | Managerial work | 5 | 5 | 5 | 1.7 | 1.7 | 1.7 | |||||||||||||||||||||||||||
AL00CB07 | Hospitality English | 5 | 5 | 5 | 1.7 | 1.7 | 1.7 | |||||||||||||||||||||||||||
AL00CB08 | Creating a Service Experience | 10 | 10 | 10 | 3.3 | 3.3 | 3.3 | |||||||||||||||||||||||||||
AL00CB09 | Producing Service Experience | 10 | 10 | 10 | 3.3 | 3.3 | 3.3 | |||||||||||||||||||||||||||
AL00BV19 | Customer relations and marketing | 5 | 5 | 5 | 1.7 | 1.7 | 1.7 | |||||||||||||||||||||||||||
AL00BV25 | Successful business | 5 | 5 | 5 | 1.7 | 1.7 | 1.7 | |||||||||||||||||||||||||||
AL00BV22 | Accounting | 5 | 5 | 5 | 1.7 | 1.7 | 1.7 | |||||||||||||||||||||||||||
AL00CB10 | Commercialization of hospitality innovation | 10 | 10 | 10 | 3.3 | 3.3 | 3.3 | |||||||||||||||||||||||||||
AL00CB11 | Profitability and Pricing | 4 | 4 | 4 | 1.3 | 1.3 | 1.3 | |||||||||||||||||||||||||||
MATLI20SLTI-1003 |
Complementary Competence
(Choose ects: 70) |
70 | ||||||||||||||||||||||||||||||||
AL00CC01 | Experiences and Events | 3 | ||||||||||||||||||||||||||||||||
AL00CC02 | Destination Development + project | 5 | ||||||||||||||||||||||||||||||||
AL00CC03 | Destination and Facts of Finland | 4 | ||||||||||||||||||||||||||||||||
AL00CC04 | Special Interest Tourism-opportunities for thematic tourism | 3 | ||||||||||||||||||||||||||||||||
AL00CC05 | Culinary Tourism - Food as part of a travel experience | 3 | ||||||||||||||||||||||||||||||||
AL00CC06 | Tourism in the Neighbouring Regions | 3 | ||||||||||||||||||||||||||||||||
AL00CC07 | Event Tourism | 3 | ||||||||||||||||||||||||||||||||
AL00CC08 | Digitalisation in the travel and event business | 5 | ||||||||||||||||||||||||||||||||
MATLI20SLTI-1008 |
(Choose (pcs) 15) |
15 | ||||||||||||||||||||||||||||||||
AL00CC66 | Sustainability in Tourism and Leisure | 5 | ||||||||||||||||||||||||||||||||
AL00CC23 | Experience Design | 5 | ||||||||||||||||||||||||||||||||
AL00CC24 | Holistic Approach to Well-Being Tourism | 5 | ||||||||||||||||||||||||||||||||
MATLI20SLTI-1007 |
Event Module
(Choose ects: 20) |
20 | ||||||||||||||||||||||||||||||||
AL00CD11 | Creating Events | 10 | ||||||||||||||||||||||||||||||||
AL00CD12 | Event Manager Skills | 10 | ||||||||||||||||||||||||||||||||
MATLI20SLTI-1010 |
Building and launching a brand
(Choose ects: 15) |
15 | ||||||||||||||||||||||||||||||||
LI00BI20 | Brand Building and Launch | 10 | ||||||||||||||||||||||||||||||||
LI00BI21 | Production of Communication Material | 5 | ||||||||||||||||||||||||||||||||
MATLI20SLTI-1011 |
Management and operation of the workplace
(Choose ects: 15) |
15 | ||||||||||||||||||||||||||||||||
LI00BH92 | Workplace Skills | 5 | ||||||||||||||||||||||||||||||||
LI00BH93 | Manager's Toolkit | 5 | ||||||||||||||||||||||||||||||||
LI00BH94 | Employment Regulations | 5 | ||||||||||||||||||||||||||||||||
MATLI20SLTI-1012 |
People – the makers of success
(Choose ects: 15) |
15 | ||||||||||||||||||||||||||||||||
LI00BH95 | Human Resource Management | 5 | ||||||||||||||||||||||||||||||||
LI00BH96 | Diversity as an Organisational Asset | 5 | ||||||||||||||||||||||||||||||||
LI00BH97 | A Healthy and Responsible Organisation | 5 | ||||||||||||||||||||||||||||||||
MATLI20SLTI-1013 |
Strategic management
(Choose ects: 15) |
15 | ||||||||||||||||||||||||||||||||
LI00BH98 | Management Trends | 5 | ||||||||||||||||||||||||||||||||
LI00BH99 | Strategic management | 10 | ||||||||||||||||||||||||||||||||
MATLI20SLTI-1016 |
Management accounting
(Choose ects: 15) |
15 | ||||||||||||||||||||||||||||||||
LI00BI06 | Financial Planning and Monitoring | 5 | ||||||||||||||||||||||||||||||||
LI00BI07 | Cost Accounting and Pricing | 5 | ||||||||||||||||||||||||||||||||
LI00BI08 | Accounting to Support Business Decisions | 5 | ||||||||||||||||||||||||||||||||
MATLI20SLTI-1018 |
Financial Management
(Choose ects: 15) |
15 | ||||||||||||||||||||||||||||||||
LI00BI12 | Management Accounting | 5 | ||||||||||||||||||||||||||||||||
LI00BI13 | Corporate Finance | 5 | ||||||||||||||||||||||||||||||||
LI00BI14 | Financial Planning | 5 | ||||||||||||||||||||||||||||||||
MATLI20SLTI-1019 |
Digital Marketing
(Choose ects: 15) |
15 | ||||||||||||||||||||||||||||||||
LI00BI15 | Digital Marketing | 15 | ||||||||||||||||||||||||||||||||
MATLI20SLTI-1020 |
SME's digital marketing
(Choose ects: 15) |
15 | ||||||||||||||||||||||||||||||||
LI00BR25 | SME's digital marketing | 15 | ||||||||||||||||||||||||||||||||
MATLI20SLTI-1021 |
Customer Relationship and Sales Management
(Choose ects: 15) |
15 | ||||||||||||||||||||||||||||||||
LI00BI17 | Customer Relationship Management | 5 | ||||||||||||||||||||||||||||||||
LI00BI18 | Customer Experience | 5 | ||||||||||||||||||||||||||||||||
LI00BI19 | Customer Acquisition and Service Encounter | 5 | ||||||||||||||||||||||||||||||||
MATLI20SLTI-1022 |
Retail chain management
(Choose ects: 15) |
15 | ||||||||||||||||||||||||||||||||
LI00BI22 | Retail Business Models and Marketing | 5 | ||||||||||||||||||||||||||||||||
LI00BI23 | Departmental HR and Sales Management | 5 | ||||||||||||||||||||||||||||||||
LI00BI24 | Retail Business Indicators and Management | 5 | ||||||||||||||||||||||||||||||||
MATLI20SLTI-1023 |
International Logistisc Services
(Choose ects: 15) |
15 | ||||||||||||||||||||||||||||||||
LI00BI25 | Transport and Forwarding | 5 | ||||||||||||||||||||||||||||||||
LI00BI26 | Operational Environment in International Trade | 5 | ||||||||||||||||||||||||||||||||
LI00BI17 | Customer Relationship Management | 5 | ||||||||||||||||||||||||||||||||
LI00BI18 | Customer Experience | 5 | ||||||||||||||||||||||||||||||||
LI00BI19 | Customer Acquisition and Service Encounter | 5 | ||||||||||||||||||||||||||||||||
MATLI20SLTI-1025 |
Procurement
(Choose ects: 15) |
15 | ||||||||||||||||||||||||||||||||
LI00BI31 | Procurement Management and Development | 10 | ||||||||||||||||||||||||||||||||
LI00BI32 | Public Contracts | 5 | ||||||||||||||||||||||||||||||||
LI00BI33 | Current and Future Trends of Supply Chain | 5 | ||||||||||||||||||||||||||||||||
MATLI20SLTI-1026 |
International Supply Chain Management
(Choose ects: 15) |
15 | ||||||||||||||||||||||||||||||||
LI00BI34 | Procurement & Production Operations Management and Development | 10 | ||||||||||||||||||||||||||||||||
LI00BI35 | Distribution Management and Development | 10 | ||||||||||||||||||||||||||||||||
LI00BI33 | Current and Future Trends of Supply Chain | 5 | ||||||||||||||||||||||||||||||||
MATLI20SLTI-1028 |
Commercialisation competence
(Choose ects: 15) |
15 | ||||||||||||||||||||||||||||||||
LI00BI39 | Creating Service Concepts | 5 | ||||||||||||||||||||||||||||||||
LI00BI40 | Mass Customisation and User-Centeredness | 5 | ||||||||||||||||||||||||||||||||
LI00BI41 | Differentiation - Competitive Edge through Diversification | 5 | ||||||||||||||||||||||||||||||||
MATLI20SLTI-1030 |
Opportunities in services
(Choose ects: 15) |
15 | ||||||||||||||||||||||||||||||||
LI00BI45 | Service Processes in the Public Sector | 5 | ||||||||||||||||||||||||||||||||
LI00BI47 | Processes and Information Systems in Social and Health Care | 5 | ||||||||||||||||||||||||||||||||
LI00BI48 | Digitality in Industrial Services | 5 | ||||||||||||||||||||||||||||||||
LI00BJ56 | Health Care Logistics | 5 | ||||||||||||||||||||||||||||||||
MATLI20SLTI-1031 |
Leisure and Well-Being Services
(Choose ects: 15) |
15 | ||||||||||||||||||||||||||||||||
LI00BI49 | International Tourism and Leisure Industry | 5 | ||||||||||||||||||||||||||||||||
LI00BI50 | Leisure in Rural Areas | 5 | ||||||||||||||||||||||||||||||||
LI00BI51 | User-Orientation in Leisure and Well-Being Experiences | 5 | ||||||||||||||||||||||||||||||||
MATLI20SLTI-1032 |
Software business
(Choose ects: 15) |
15 | ||||||||||||||||||||||||||||||||
LI00BI52 | Software Development Process | 5 | ||||||||||||||||||||||||||||||||
LI00BI53 | Software Productisation | 5 | ||||||||||||||||||||||||||||||||
LI00BI54 | Business Environment in Software Industry | 5 | ||||||||||||||||||||||||||||||||
MATLI20SLTI-1033 |
Business Intelligence
(Choose ects: 15) |
15 | ||||||||||||||||||||||||||||||||
LI00BI55 | Data Streams in Business | 5 | ||||||||||||||||||||||||||||||||
LI00BI57 | Effective Use of Office Applications | 5 | ||||||||||||||||||||||||||||||||
LI00BS44 | Data analytics | 5 | ||||||||||||||||||||||||||||||||
MATLI20SLTI-1034 |
Competitive Edge through Information Systems
(Choose ects: 15) |
15 | ||||||||||||||||||||||||||||||||
LI00BI58 | Digital Strategy | 5 | ||||||||||||||||||||||||||||||||
LI00BI59 | Enterprise Architecture | 5 | ||||||||||||||||||||||||||||||||
LI00BI60 | Software Procurement and Deployment | 5 | ||||||||||||||||||||||||||||||||
MATLI20SLTI-1035 |
Getting the Most from Online Business
(Choose ects: 15) |
15 | ||||||||||||||||||||||||||||||||
LI00BI61 | Online Business | 5 | ||||||||||||||||||||||||||||||||
LI00BI62 | Online Store Solutions | 5 | ||||||||||||||||||||||||||||||||
LI00BI63 | Setting up and Developing an Online Store | 5 | ||||||||||||||||||||||||||||||||
MATLI20SLTI-1036 |
Customer Experience Development
(Choose ects: 15) |
15 | ||||||||||||||||||||||||||||||||
LI00BI64 | Customer Experience | 5 | ||||||||||||||||||||||||||||||||
LI00BI65 | Measuring Customer Experience | 5 | ||||||||||||||||||||||||||||||||
LI00BI66 | Future Customer Paths | 5 | ||||||||||||||||||||||||||||||||
MATLI20SLTI-1038 |
Market Orientation
(Choose ects: 15) |
15 | ||||||||||||||||||||||||||||||||
LI00BI89 | Breaking into Asian Markets | 5 | ||||||||||||||||||||||||||||||||
LI00BI90 | Fundamentals of Professional Selling | 5 | ||||||||||||||||||||||||||||||||
MATLI20SLTI-1039 |
International Business Operations
(Choose ects: 15) |
15 | ||||||||||||||||||||||||||||||||
LI00BI91 | Internationalisation Process | 5 | ||||||||||||||||||||||||||||||||
LI00BI92 | International Economics | 5 | ||||||||||||||||||||||||||||||||
LI00BI93 | International Marketing | 5 | ||||||||||||||||||||||||||||||||
MATLI20SLTI-1041 |
Real estate business specialist
(Choose ects: 30) |
30 | ||||||||||||||||||||||||||||||||
MATLI20SLTI-1042 |
Operating environment in real estate business
(Choose ects: 15) |
15 | ||||||||||||||||||||||||||||||||
LI00BM40 | Real estate industry | 5 | ||||||||||||||||||||||||||||||||
LI00BM41 | Real estate legislation | 5 | ||||||||||||||||||||||||||||||||
LI00BM42 | Technical features of properties | 5 | ||||||||||||||||||||||||||||||||
MATLI20SLTI-1043 |
Real estate brokerage and business
(Choose ects: 15) |
15 | ||||||||||||||||||||||||||||||||
LI00BM43 | Marketing property and real estate agency services | 4 | ||||||||||||||||||||||||||||||||
LI00BM44 | Brokering a property | 4 | ||||||||||||||||||||||||||||||||
LI00BM45 | Brokering a housing company share | 4 | ||||||||||||||||||||||||||||||||
LI00BM46 | Preparing for the qualification test for licensed real estate agents | 3 | ||||||||||||||||||||||||||||||||
MATLI20SLTI-1029 |
Service competence
(Choose ects: 15) |
15 | ||||||||||||||||||||||||||||||||
LI00BI42 | Service Concepts | 5 | ||||||||||||||||||||||||||||||||
LI00BI43 | Changes in Consumer Behaviour | 5 | ||||||||||||||||||||||||||||||||
LI00BI44 | Developing Customer Service Skills | 5 | ||||||||||||||||||||||||||||||||
MATLI20SLTI-1046 |
Individual courses, which are not included in any of the modules
(Choose ects: 0) |
0 | ||||||||||||||||||||||||||||||||
AL00CC11 | Expert in the Insurance Sector | 5 | ||||||||||||||||||||||||||||||||
AL00CC36 | Advanced Excel and office tools | 5 | ||||||||||||||||||||||||||||||||
LA00BR31 | Working in a Project - DuuniExpo | 5 | ||||||||||||||||||||||||||||||||
AY00CC26 | LAB@key | 1 | ||||||||||||||||||||||||||||||||
MATLI20SLTI-1004 |
Practical Training
(Choose all) |
30 | ||||||||||||||||||||||||||||||||
HA00BU36 | Practical Training 1 | 10 | 10 | 5 | 5 | 1.7 | 1.7 | 1.7 | 1.7 | 1.7 | 1.7 | |||||||||||||||||||||||
HA00BU37 | Practical Training 2 | 10 | 10 | 5 | 5 | 1.7 | 1.7 | 1.7 | 1.7 | 1.7 | 1.7 | |||||||||||||||||||||||
HA00BU38 | Practical Training 3 | 10 | 10 | 5 | 5 | 1.7 | 1.7 | 1.7 | 1.7 | 1.7 | 1.7 | |||||||||||||||||||||||
MATLI20SLTI-1005 |
Thesis
(Choose all) |
15 | ||||||||||||||||||||||||||||||||
AO00BU39 | Thesis Planning | 5 | 5 | 5 | 1.7 | 1.7 | 1.7 | |||||||||||||||||||||||||||
AO00BU40 | Thesis Project | 5 | 5 | 5 | 1.7 | 1.7 | 1.7 | |||||||||||||||||||||||||||
AO00BU41 | Thesis Report | 5 | 5 | 5 | 1.7 | 1.7 | 1.7 | |||||||||||||||||||||||||||
Total | 210 | 72 | 32 | 31 | 5 | 36.5 | 35.5 | 21.5 | 10.5 | 20.5 | 10.5 | 5 | 12.2 | 12.2 | 12.2 | 11.9 | 11.9 | 11.9 | 7.2 | 7.2 | 7.2 | 3.6 | 3.6 | 3.6 | 7 | 7 | 7 | 3.6 | 3.6 | 3.6 | 1.67 | 1.67 | 1.67 |
Due to the timing of optional and elective courses, credit accumulation per semester / academic year may vary.
Accomplishment type details
Code | Name | Credits (cr) |
---|---|---|
MATLI20SLTI-1001 |
Common studies
(Choose all) |
15 |
AY00BU33 | Developing professional competence 1 | 1 |
AY00BU34 | Developing professional competence 2 | 1 |
AY00BU35 | Developing professional competence 3 | 1 |
A300CE13 | Orientation to Sustainability Thinking | 2 |
KE00BT61 | English for Work | 4 |
KR00BU42 | Swedish for Work, Spoken | 1 |
KR00BU43 | Swedish for Work, Written | 1 |
KS00BT59 | Expert Communication Skills | 4 |
MATLI20SLTI-1002 |
Professional Core Competence
(Choose all) |
80 |
AL00BV17 | Research and Development | 5 |
AL00BV18 | Anticipating Future Trends | 5 |
AL00BX88 | Business Mathematics | 3 |
AL00CB06 | IT Tools | 5 |
AL00BV16 | Personal branding | 3 |
AL00BV21 | Managerial work | 5 |
AL00CB07 | Hospitality English | 5 |
AL00CB08 | Creating a Service Experience | 10 |
AL00CB09 | Producing Service Experience | 10 |
AL00BV19 | Customer relations and marketing | 5 |
AL00BV25 | Successful business | 5 |
AL00BV22 | Accounting | 5 |
AL00CB10 | Commercialization of hospitality innovation | 10 |
AL00CB11 | Profitability and Pricing | 4 |
MATLI20SLTI-1003 |
Complementary Competence
(Choose ects: 70) |
70 |
AL00CC01 | Experiences and Events | 3 |
AL00CC02 | Destination Development + project | 5 |
AL00CC03 | Destination and Facts of Finland | 4 |
AL00CC04 | Special Interest Tourism-opportunities for thematic tourism | 3 |
AL00CC05 | Culinary Tourism - Food as part of a travel experience | 3 |
AL00CC06 | Tourism in the Neighbouring Regions | 3 |
AL00CC07 | Event Tourism | 3 |
AL00CC08 | Digitalisation in the travel and event business | 5 |
MATLI20SLTI-1008 |
(Choose (pcs) 15) |
15 |
AL00CC66 | Sustainability in Tourism and Leisure | 5 |
AL00CC23 | Experience Design | 5 |
AL00CC24 | Holistic Approach to Well-Being Tourism | 5 |
MATLI20SLTI-1007 |
Event Module
(Choose ects: 20) |
20 |
AL00CD11 | Creating Events | 10 |
AL00CD12 | Event Manager Skills | 10 |
MATLI20SLTI-1010 |
Building and launching a brand
(Choose ects: 15) |
15 |
LI00BI20 | Brand Building and Launch | 10 |
LI00BI21 | Production of Communication Material | 5 |
MATLI20SLTI-1011 |
Management and operation of the workplace
(Choose ects: 15) |
15 |
LI00BH92 | Workplace Skills | 5 |
LI00BH93 | Manager's Toolkit | 5 |
LI00BH94 | Employment Regulations | 5 |
MATLI20SLTI-1012 |
People – the makers of success
(Choose ects: 15) |
15 |
LI00BH95 | Human Resource Management | 5 |
LI00BH96 | Diversity as an Organisational Asset | 5 |
LI00BH97 | A Healthy and Responsible Organisation | 5 |
MATLI20SLTI-1013 |
Strategic management
(Choose ects: 15) |
15 |
LI00BH98 | Management Trends | 5 |
LI00BH99 | Strategic management | 10 |
MATLI20SLTI-1016 |
Management accounting
(Choose ects: 15) |
15 |
LI00BI06 | Financial Planning and Monitoring | 5 |
LI00BI07 | Cost Accounting and Pricing | 5 |
LI00BI08 | Accounting to Support Business Decisions | 5 |
MATLI20SLTI-1018 |
Financial Management
(Choose ects: 15) |
15 |
LI00BI12 | Management Accounting | 5 |
LI00BI13 | Corporate Finance | 5 |
LI00BI14 | Financial Planning | 5 |
MATLI20SLTI-1019 |
Digital Marketing
(Choose ects: 15) |
15 |
LI00BI15 | Digital Marketing | 15 |
MATLI20SLTI-1020 |
SME's digital marketing
(Choose ects: 15) |
15 |
LI00BR25 | SME's digital marketing | 15 |
MATLI20SLTI-1021 |
Customer Relationship and Sales Management
(Choose ects: 15) |
15 |
LI00BI17 | Customer Relationship Management | 5 |
LI00BI18 | Customer Experience | 5 |
LI00BI19 | Customer Acquisition and Service Encounter | 5 |
MATLI20SLTI-1022 |
Retail chain management
(Choose ects: 15) |
15 |
LI00BI22 | Retail Business Models and Marketing | 5 |
LI00BI23 | Departmental HR and Sales Management | 5 |
LI00BI24 | Retail Business Indicators and Management | 5 |
MATLI20SLTI-1023 |
International Logistisc Services
(Choose ects: 15) |
15 |
LI00BI25 | Transport and Forwarding | 5 |
LI00BI26 | Operational Environment in International Trade | 5 |
LI00BI17 | Customer Relationship Management | 5 |
LI00BI18 | Customer Experience | 5 |
LI00BI19 | Customer Acquisition and Service Encounter | 5 |
MATLI20SLTI-1025 |
Procurement
(Choose ects: 15) |
15 |
LI00BI31 | Procurement Management and Development | 10 |
LI00BI32 | Public Contracts | 5 |
LI00BI33 | Current and Future Trends of Supply Chain | 5 |
MATLI20SLTI-1026 |
International Supply Chain Management
(Choose ects: 15) |
15 |
LI00BI34 | Procurement & Production Operations Management and Development | 10 |
LI00BI35 | Distribution Management and Development | 10 |
LI00BI33 | Current and Future Trends of Supply Chain | 5 |
MATLI20SLTI-1028 |
Commercialisation competence
(Choose ects: 15) |
15 |
LI00BI39 | Creating Service Concepts | 5 |
LI00BI40 | Mass Customisation and User-Centeredness | 5 |
LI00BI41 | Differentiation - Competitive Edge through Diversification | 5 |
MATLI20SLTI-1030 |
Opportunities in services
(Choose ects: 15) |
15 |
LI00BI45 | Service Processes in the Public Sector | 5 |
LI00BI47 | Processes and Information Systems in Social and Health Care | 5 |
LI00BI48 | Digitality in Industrial Services | 5 |
LI00BJ56 | Health Care Logistics | 5 |
MATLI20SLTI-1031 |
Leisure and Well-Being Services
(Choose ects: 15) |
15 |
LI00BI49 | International Tourism and Leisure Industry | 5 |
LI00BI50 | Leisure in Rural Areas | 5 |
LI00BI51 | User-Orientation in Leisure and Well-Being Experiences | 5 |
MATLI20SLTI-1032 |
Software business
(Choose ects: 15) |
15 |
LI00BI52 | Software Development Process | 5 |
LI00BI53 | Software Productisation | 5 |
LI00BI54 | Business Environment in Software Industry | 5 |
MATLI20SLTI-1033 |
Business Intelligence
(Choose ects: 15) |
15 |
LI00BI55 | Data Streams in Business | 5 |
LI00BI57 | Effective Use of Office Applications | 5 |
LI00BS44 | Data analytics | 5 |
MATLI20SLTI-1034 |
Competitive Edge through Information Systems
(Choose ects: 15) |
15 |
LI00BI58 | Digital Strategy | 5 |
LI00BI59 | Enterprise Architecture | 5 |
LI00BI60 | Software Procurement and Deployment | 5 |
MATLI20SLTI-1035 |
Getting the Most from Online Business
(Choose ects: 15) |
15 |
LI00BI61 | Online Business | 5 |
LI00BI62 | Online Store Solutions | 5 |
LI00BI63 | Setting up and Developing an Online Store | 5 |
MATLI20SLTI-1036 |
Customer Experience Development
(Choose ects: 15) |
15 |
LI00BI64 | Customer Experience | 5 |
LI00BI65 | Measuring Customer Experience | 5 |
LI00BI66 | Future Customer Paths | 5 |
MATLI20SLTI-1038 |
Market Orientation
(Choose ects: 15) |
15 |
LI00BI89 | Breaking into Asian Markets | 5 |
LI00BI90 | Fundamentals of Professional Selling | 5 |
MATLI20SLTI-1039 |
International Business Operations
(Choose ects: 15) |
15 |
LI00BI91 | Internationalisation Process | 5 |
LI00BI92 | International Economics | 5 |
LI00BI93 | International Marketing | 5 |
MATLI20SLTI-1041 |
Real estate business specialist
(Choose ects: 30) |
30 |
MATLI20SLTI-1042 |
Operating environment in real estate business
(Choose ects: 15) |
15 |
LI00BM40 | Real estate industry | 5 |
LI00BM41 | Real estate legislation | 5 |
LI00BM42 | Technical features of properties | 5 |
MATLI20SLTI-1043 |
Real estate brokerage and business
(Choose ects: 15) |
15 |
LI00BM43 | Marketing property and real estate agency services | 4 |
LI00BM44 | Brokering a property | 4 |
LI00BM45 | Brokering a housing company share | 4 |
LI00BM46 | Preparing for the qualification test for licensed real estate agents | 3 |
MATLI20SLTI-1029 |
Service competence
(Choose ects: 15) |
15 |
LI00BI42 | Service Concepts | 5 |
LI00BI43 | Changes in Consumer Behaviour | 5 |
LI00BI44 | Developing Customer Service Skills | 5 |
MATLI20SLTI-1046 |
Individual courses, which are not included in any of the modules
(Choose ects: 0) |
0 |
AL00CC11 | Expert in the Insurance Sector | 5 |
AL00CC36 | Advanced Excel and office tools | 5 |
LA00BR31 | Working in a Project - DuuniExpo | 5 |
AY00CC26 | LAB@key | 1 |
MATLI20SLTI-1004 |
Practical Training
(Choose all) |
30 |
HA00BU36 | Practical Training 1 | 10 |
HA00BU37 | Practical Training 2 | 10 |
HA00BU38 | Practical Training 3 | 10 |
MATLI20SLTI-1005 |
Thesis
(Choose all) |
15 |
AO00BU39 | Thesis Planning | 5 |
AO00BU40 | Thesis Project | 5 |
AO00BU41 | Thesis Report | 5 |