Hospitality EnglishLaajuus (5 op)
Tunnus: AL00CB07
Laajuus
5 op
Opetuskieli
- englanti
Osaamistavoitteet
Students are able to
- communicate in a professional manner both orally and in writing in careers in the travel, tourism and hospitality industries
- use and apply industry-specific English vocabulary in a variety of customer service situations
- understand how cultural differences affect global communication and customer service
Ilmoittautumisaika
20.11.2023 - 05.01.2024
Ajoitus
08.01.2024 - 21.04.2024
Opintopistemäärä
5 op
Virtuaaliosuus
3 op
Toteutustapa
40 % Lähiopetus, 60 % Etäopetus
Yksikkö
Liiketoiminta (LAB)
Toimipiste
Lappeenrannan kampus
Opetuskielet
- Englanti
Paikat
15 - 30
Koulutus
- Hotelli- ja ravintola-alan liikkeenjohdon koulutus
Opettaja
- Matti Mäkelä
Opetusryhmät
- Harjoitukset 1 (Koko: 0. Avoin AMK: 0.)
Ryhmät
-
LLPRHOTRA22SHotelli- ja ravintola-alan liikkeenjohdon koulutus 22S Lappeenranta
Pienryhmät
- Harjoitukset 1
Osaamistavoitteet
Students are able to
- communicate in a professional manner both orally and in writing in careers in the travel, tourism and hospitality industries
- use and apply industry-specific English vocabulary in a variety of customer service situations
- understand how cultural differences affect global communication and customer service
Toteutustapa ja opetusmenetelmät
This course is taught in class but also features independent learning and online assignments.
The focus is on developing oral skills and honing writing skills needed while working in the field of tourism.
Assignments will be done both individually and in groups, and will include both written and spoken tasks.
Ajoitus ja läsnäolo
Spring term of 2024. Regular attendance on at least 80% of the lessons is required. The course will require cooperation and teamwork, freeloading will not be tolerated. The lessons will be held on the Lappeenranta campus.
Oppimateriaali ja suositeltava kirjallisuus
Material provided by the teacher through Moodle.
Toteutuksen valinnaiset suoritustavat
To be discussed on a case-by-case basis.
Oppimisympäristö
In-class lessons, assignments and theory material through Moodle.
Opiskelijan ajankäyttö ja kuormitus
5 ECTS, equivalent to 135 hours of work. 10 lessons (á 90 minutes) throughout the spring term (this number may change a little in the planning process, detailed information will be provided at the start of the course.
Sisältö
Topics of the course include:
- business correspondence (using formal language, dealing with complaints, responding to customers’ reviews, writing memos for the staff, etc.)
- managing your staff (communication with your employees)
- events organization (event management, stages of event planning, communication with vendors)
- booking policies (reservation terms and cancellation policy; responding to cancellation requests; explaining the terms of package holidays)
- business meetings and negotiations (negotiating with vendors; professional meetings with your staff)
On the course students will invent a hypothetical hotel which also provides serivces in the restaurant and tourism fields. The assignments on the course will be completed from the point of view of the student's own company.
Lisätietoja opiskelijalle: mm. edeltävä osaaminen
The course is taught at a B2 level according to the Common European Framework.
Arviointimenetelmät
The course is evaluated on the basis of continuous assessment.
Active participation in all course activities impacts the course grade.
Arviointiasteikko
1-5
Hylätty (0)
The student fails to complete one or more of the required assignments.
The teacher is unable to understand what the student is attempting to say in their writing or speech.
Arviointikriteerit: taso 1: (arviointiasteikko 1-5)
The student has a satisfactory knowledge of the course content.
The speech is understandable with some difficulty to follow. Interaction is mostly missing. The speech is hesitant, pauses are rather long and pronunciation mistakes sometimes make it hard to understand the message. The student uses only basic structures and makes some mistakes.
Written communication consists of simple expressions and there are plentiful mistakes. The language is clumsy, but the message is delivered.
Arviointikriteerit: taso 3 (arviointiasteikko 1-5)
The student has a good knowledge of the course content.
The student communicates in English well, interacts adequately and uses means of nonverbal communication. The speech is fairly easy to follow. The speech is fluent and clear, but pauses, hesitations and pronunciation mistakes may occur.
Written communication is quite fluent, clear and mostly correct. The structures and professional vocabulary are adequate to deliver the message. Minor mistakes occur concerning the genre and/or style.
Arviointikriteerit: taso 5 (arviointiasteikko 1-5)
The student has an excellent knowledge of the course content.
The student communicates in excellent English. Interaction is very skilful, and nonverbal communication effectively supports spoken words. The speech is targeted, extremely logical, relevant and consistent. The speech (language, pronunciation and intonation) is fluent, clear, accurate and naturally paced.
Written communication is very fluent and versatile. The student uses varied structures and extensive professional vocabulary, making occasional mistakes only in the most complex structures. The student can deliver the message effortlessly in the appropriate, genre-specific style.
Ilmoittautumisaika
20.11.2023 - 05.01.2024
Ajoitus
08.01.2024 - 21.04.2024
Opintopistemäärä
5 op
Virtuaaliosuus
4 op
Toteutustapa
20 % Lähiopetus, 80 % Etäopetus
Yksikkö
Liiketoiminta (LAB)
Toimipiste
- Lahden kampus
- Verkkokampus, Lahti
Opetuskielet
- Englanti
Paikat
20 - 35
Koulutus
- Matkailu- ja tapahtumaliiketoiminnan koulutus
Opettaja
- Matti Mäkelä
Opetusryhmät
- Harjoitukset 1 (Koko: 0. Avoin AMK: 0.)
Ryhmät
-
LLTIMATLI22SMatkailu- ja tapahtumaliiketoiminnan koulutus 22S Lahti
Pienryhmät
- Harjoitukset 1
Osaamistavoitteet
Students are able to
- communicate in a professional manner both orally and in writing in careers in the travel, tourism and hospitality industries
- use and apply industry-specific English vocabulary in a variety of customer service situations
- understand how cultural differences affect global communication and customer service
Toteutustapa ja opetusmenetelmät
This course is taught through online lessons via Zoom but also features independent learning and online assignments.
The focus is on developing oral skills and honing writing skills needed while working in the field of tourism.
Assignments will be done both individually and in groups, and will include both written and spoken tasks.
Ajoitus ja läsnäolo
Spring term of 2024. Regular attendance on at least 80% of the lessons is required. The course will require cooperation and teamwork, freeloading will not be tolerated. Most of the lessons will be held online through Zoom, but the teacher will attempt to organize a few in-class lessons on the Lahti campus.
Oppimateriaali ja suositeltava kirjallisuus
Material provided by the teacher through Moodle.
Toteutuksen valinnaiset suoritustavat
To be discussed on a case-by-case basis.
Oppimisympäristö
Online lessons through Zoom, assignments and theory material through Moodle.
Opiskelijan ajankäyttö ja kuormitus
5 ECTS, equivalent to 135 hours of work. 10 lessons (á 90 minutes) throughout the spring term (this number may change a little in the planning process, detailed information will be provided at the start of the course.
Sisältö
Topics of the course include:
- business correspondence (using formal language, dealing with complaints, responding to customers’ reviews, writing memos for the staff, etc.)
- managing your staff (communication with your employees)
- events organization (event management, stages of event planning, communication with vendors)
- booking policies (reservation terms and cancellation policy; responding to cancellation requests; explaining the terms of package holidays)
- business meetings and negotiations (negotiating with vendors; professional meetings with your staff)
On the course students will invent a hypothetical hotel which also provides serivces in the restaurant and tourism fields. The assignments on the course will be completed from the point of view of the student's own company.
Lisätietoja opiskelijalle: mm. edeltävä osaaminen
The course is taught at a B2 level according to the Common European Framework.
Arviointimenetelmät
The course is evaluated on the basis of continuous assessment.
Active participation in all course activities impacts the course grade.
Arviointiasteikko
1-5
Hylätty (0)
The student fails to complete one or more of the required assignments.
The teacher is unable to understand what the student is attempting to say in their writing or speech.
Arviointikriteerit: taso 1: (arviointiasteikko 1-5)
The student has a satisfactory knowledge of the course content.
The speech is understandable with some difficulty to follow. Interaction is mostly missing. The speech is hesitant, pauses are rather long and pronunciation mistakes sometimes make it hard to understand the message. The student uses only basic structures and makes some mistakes.
Written communication consists of simple expressions and there are plentiful mistakes. The language is clumsy, but the message is delivered.
Arviointikriteerit: taso 3 (arviointiasteikko 1-5)
The student has a good knowledge of the course content.
The student communicates in English well, interacts adequately and uses means of nonverbal communication. The speech is fairly easy to follow. The speech is fluent and clear, but pauses, hesitations and pronunciation mistakes may occur.
Written communication is quite fluent, clear and mostly correct. The structures and professional vocabulary are adequate to deliver the message. Minor mistakes occur concerning the genre and/or style.
Arviointikriteerit: taso 5 (arviointiasteikko 1-5)
The student has an excellent knowledge of the course content.
The student communicates in excellent English. Interaction is very skilful, and nonverbal communication effectively supports spoken words. The speech is targeted, extremely logical, relevant and consistent. The speech (language, pronunciation and intonation) is fluent, clear, accurate and naturally paced.
Written communication is very fluent and versatile. The student uses varied structures and extensive professional vocabulary, making occasional mistakes only in the most complex structures. The student can deliver the message effortlessly in the appropriate, genre-specific style.
Ilmoittautumisaika
15.05.2023 - 01.09.2023
Ajoitus
04.09.2023 - 17.12.2023
Opintopistemäärä
5 op
Virtuaaliosuus
2 op
Toteutustapa
60 % Lähiopetus, 40 % Etäopetus
Yksikkö
Liiketoiminta (LAB)
Toimipiste
Lahden kampus
Opetuskielet
- Englanti
Paikat
15 - 44
Koulutus
- Matkailu- ja tapahtumaliiketoiminnan koulutus
Opettaja
- Derek Mitchell
Opetusryhmät
- Harjoitukset (Koko: 0. Avoin AMK: 0.)
Ryhmät
-
LLTIMATLI21SMatkailu- ja tapahtumaliiketoiminnan koulutus 21S Lahti
-
KKIE22LABHKieli- ja viestintäopinnot 2022-2023, LAB
Pienryhmät
- Harjoitukset
Osaamistavoitteet
Students are able to
- communicate in a professional manner both orally and in writing in careers in the travel, tourism and hospitality industries
- use and apply industry-specific English vocabulary in a variety of customer service situations
- understand how cultural differences affect global communication and customer service
Toteutustapa ja opetusmenetelmät
This course is taught in class.
The focus is on developing oral skills and honing writing skills needed while working in the field of tourism.
Assignments will be done both individually and in groups, and often will include both written and spoken parts.
Ajoitus ja läsnäolo
Spring term of 2023. Regular attendance on at least 80% of the lessons is required. The course will require cooperation and teamwork, freeloading will not be tolerated.
Oppimateriaali ja suositeltava kirjallisuus
Material provided by the teacher through Moodle.
Toteutuksen valinnaiset suoritustavat
To be discussed on a case-by-case basis.
Oppimisympäristö
In-class lessons, assignments and theory material through Moodle.
Opiskelijan ajankäyttö ja kuormitus
5 ECTS, equivalent to 135 hours of work. 14 lessons (á 90 minutes) throughout the spring term.
Sisältö
Current topics of relevance to the hospitality field:
- business correspondence (using formal language, dealing with complaints, responding to customers’ reviews, writing memos for the staff, etc.)
- managing your staff (communication with your employees)
- events organization (event management, stages of event planning, communication with vendors)
- booking policies (reservation terms and cancellation policy; responding to cancellation requests; explaining the terms of package holidays)
- business meetings and negotiations (negotiating with vendors; professional meetings with your staff)
In addition to the above, a student is expected to participate in the group project.
Lisätietoja opiskelijalle: mm. edeltävä osaaminen
The course is taught at a B2 level according to the Common European Framework.
Arviointimenetelmät
The course is evaluated on the basis of continuous assessment.
Active participation in all course activities impacts the course grade.
Arviointiasteikko
1-5
Hylätty (0)
The student fails to complete one or more of the required assignments.
The teacher is unable to understand what the student is attempting to say in their writing or speech.
Arviointikriteerit: taso 1: (arviointiasteikko 1-5)
The student has a satisfactory knowledge of the course content.
The speech is understandable with some difficulty to follow. Interaction is mostly missing. The speech is hesitant, pauses are rather long and pronunciation mistakes sometimes make it hard to understand the message. The student uses only basic structures and makes some mistakes.
Written communication consists of simple expressions and there are plentiful mistakes. The language is clumsy, but the message is delivered.
Arviointikriteerit: taso 3 (arviointiasteikko 1-5)
The student has a good knowledge of the course content.
The student communicates in English well, interacts adequately and uses means of nonverbal communication. The speech is fairly easy to follow. The speech is fluent and clear, but pauses, hesitations and pronunciation mistakes may occur.
Written communication is quite fluent, clear and mostly correct. The structures and professional vocabulary are adequate to deliver the message. Minor mistakes occur concerning the genre and/or style.
Arviointikriteerit: taso 5 (arviointiasteikko 1-5)
The student has an excellent knowledge of the course content.
The student communicates in excellent English. Interaction is very skilful, and nonverbal communication effectively supports spoken words. The speech is targeted, extremely logical, relevant and consistent. The speech (language, pronunciation and intonation) is fluent, clear, accurate and naturally paced.
Written communication is very fluent and versatile. The student uses varied structures and extensive professional vocabulary, making occasional mistakes only in the most complex structures. The student can deliver the message effortlessly in the appropriate, genre-specific style.
Ilmoittautumisaika
21.11.2022 - 08.01.2023
Ajoitus
16.01.2023 - 30.04.2023
Opintopistemäärä
5 op
Virtuaaliosuus
2 op
Toteutustapa
60 % Lähiopetus, 40 % Etäopetus
Yksikkö
Liiketoiminta (LAB)
Toimipiste
Lappeenrannan kampus
Opetuskielet
- Englanti
Paikat
15 - 34
Koulutus
- Hotelli- ja ravintola-alan liikkeenjohdon koulutus
Opettaja
- Matti Mäkelä
Opetusryhmät
- Harjoitukset 1 (Koko: 0. Avoin AMK: 0.)
Ryhmät
-
LLPRHOTRA21SHotelli- ja ravintola-alan liikkeenjohdon koulutus 20S Lappeenranta
-
KKIE22LABHKieli- ja viestintäopinnot 2022-2023, LAB
Pienryhmät
- Harjoitukset 1
Osaamistavoitteet
Students are able to
- communicate in a professional manner both orally and in writing in careers in the travel, tourism and hospitality industries
- use and apply industry-specific English vocabulary in a variety of customer service situations
- understand how cultural differences affect global communication and customer service
Toteutustapa ja opetusmenetelmät
This course is taught in class.
The focus is on developing oral skills and honing writing skills needed while working in the field of tourism.
Assignments will be done both individually and in groups, and often will include both written and spoken parts.
Ajoitus ja läsnäolo
Spring term of 2023. Regular attendance on at least 80% of the lessons is required. The course will require cooperation and teamwork, freeloading will not be tolerated.
Oppimateriaali ja suositeltava kirjallisuus
Material provided by the teacher through Moodle.
Toteutuksen valinnaiset suoritustavat
To be discussed on a case-by-case basis.
Oppimisympäristö
In-class lessons, assignments and theory material through Moodle.
Opiskelijan ajankäyttö ja kuormitus
5 ECTS, equivalent to 135 hours of work. 14 lessons (á 90 minutes) throughout the spring term.
Sisältö
Current topics of relevance to the hospitality field:
- business correspondence (using formal language, dealing with complaints, responding to customers’ reviews, writing memos for the staff, etc.)
- managing your staff (communication with your employees)
- events organization (event management, stages of event planning, communication with vendors)
- booking policies (reservation terms and cancellation policy; responding to cancellation requests; explaining the terms of package holidays)
- business meetings and negotiations (negotiating with vendors; professional meetings with your staff)
In addition to the above, a student is expected to participate in the group project.
Lisätietoja opiskelijalle: mm. edeltävä osaaminen
The course is taught at a B2 level according to the Common European Framework.
Arviointimenetelmät
The course is evaluated on the basis of continuous assessment.
Active participation in all course activities impacts the course grade.
Arviointiasteikko
1-5
Hylätty (0)
The student fails to complete one or more of the required assignments.
The teacher is unable to understand what the student is attempting to say in their writing or speech.
Arviointikriteerit: taso 1: (arviointiasteikko 1-5)
The student has a satisfactory knowledge of the course content.
The speech is understandable with some difficulty to follow. Interaction is mostly missing. The speech is hesitant, pauses are rather long and pronunciation mistakes sometimes make it hard to understand the message. The student uses only basic structures and makes some mistakes.
Written communication consists of simple expressions and there are plentiful mistakes. The language is clumsy, but the message is delivered.
Arviointikriteerit: taso 3 (arviointiasteikko 1-5)
The student has a good knowledge of the course content.
The student communicates in English well, interacts adequately and uses means of nonverbal communication. The speech is fairly easy to follow. The speech is fluent and clear, but pauses, hesitations and pronunciation mistakes may occur.
Written communication is quite fluent, clear and mostly correct. The structures and professional vocabulary are adequate to deliver the message. Minor mistakes occur concerning the genre and/or style.
Arviointikriteerit: taso 5 (arviointiasteikko 1-5)
The student has an excellent knowledge of the course content.
The student communicates in excellent English. Interaction is very skilful, and nonverbal communication effectively supports spoken words. The speech is targeted, extremely logical, relevant and consistent. The speech (language, pronunciation and intonation) is fluent, clear, accurate and naturally paced.
Written communication is very fluent and versatile. The student uses varied structures and extensive professional vocabulary, making occasional mistakes only in the most complex structures. The student can deliver the message effortlessly in the appropriate, genre-specific style.
Ilmoittautumisaika
19.11.2021 - 09.01.2022
Ajoitus
10.01.2022 - 06.05.2022
Opintopistemäärä
5 op
Virtuaaliosuus
2 op
Toteutustapa
60 % Lähiopetus, 40 % Etäopetus
Yksikkö
Liiketoiminta (LAB)
Toimipiste
Lappeenrannan kampus
Opetuskielet
- Englanti
Paikat
0 - 35
Koulutus
- Kieliopinnot LAB
- Hotelli- ja ravintola-alan liikkeenjohdon koulutus
Opettaja
- Matti Mäkelä
Opetusryhmät
- Luennot (Koko: 0. Avoin AMK: 0.)
Ryhmät
-
LLPRHOTRA20SHotelli- ja ravintola-alan liikkeenjohdon koulutus 20S Lappeenranta
Pienryhmät
- Luennot
Osaamistavoitteet
Students are able to
- communicate in a professional manner both orally and in writing in careers in the travel, tourism and hospitality industries
- use and apply industry-specific English vocabulary in a variety of customer service situations
- understand how cultural differences affect global communication and customer service
Toteutustapa ja opetusmenetelmät
This course is taught in class.
The focus is on developing oral skills and honing writing skills needed while working in the field of tourism.
Assignments will be done both individually and in groups, and often will include both written and spoken parts.
Ajoitus ja läsnäolo
Spring term of 2022. Regular attendance on at least 80% of the lessons is required.
Oppimateriaali ja suositeltava kirjallisuus
Material provided by the teacher through Moodle.
Toteutuksen valinnaiset suoritustavat
To be discussed on a case-by-case basis.
Oppimisympäristö
In-class lessons, assignments and theory material through Moodle.
Opiskelijan ajankäyttö ja kuormitus
5 ECTS, equivalent to 135 hours of work. Approximately 28 lessons (á 45 minutes) throughout the spring term.
Sisältö
Current topics of relevance to the hospitality field:
- business correspondence (using formal language, dealing with complaints, responding to customers’ reviews, writing memos for the staff, etc.)
- managing your staff (communication with your employees)
- events organization (event management, stages of event planning, communication with vendors)
- booking policies (reservation terms and cancellation policy; responding to cancellation requests; explaining the terms of package holidays)
- business meetings and negotiations (negotiating with vendors; professional meetings with your staff)
In addition to the above, a student is expected to participate in the group project.
Lisätietoja opiskelijalle: mm. edeltävä osaaminen
The course is taught at a B2 level according to the Common European Framework.
Arviointimenetelmät
The course is evaluated on the basis of continuous assessment.
Active participation in all course activities impacts the course grade.
Arviointiasteikko
1-5
Hylätty (0)
The student fails to complete one or more of the required assignments.
The teacher is unable to understand what the student is attempting to say in their writing or speech.
Arviointikriteerit: taso 1: (arviointiasteikko 1-5)
The student has a satisfactory knowledge of the course content.
The speech is understandable with some difficulty to follow. Interaction is mostly missing. The speech is hesitant, pauses are rather long and pronunciation mistakes sometimes make it hard to understand the message. The student uses only basic structures and makes some mistakes.
Written communication consists of simple expressions and there are plentiful mistakes. The language is clumsy, but the message is delivered.
Arviointikriteerit: taso 3 (arviointiasteikko 1-5)
The student has a good knowledge of the course content.
The student communicates in English well, interacts adequately and uses means of nonverbal communication. The speech is fairly easy to follow. The speech is fluent and clear, but pauses, hesitations and pronunciation mistakes may occur.
Written communication is quite fluent, clear and mostly correct. The structures and professional vocabulary are adequate to deliver the message. Minor mistakes occur concerning the genre and/or style.
Arviointikriteerit: taso 5 (arviointiasteikko 1-5)
The student has an excellent knowledge of the course content.
The student communicates in excellent English. Interaction is very skilful, and nonverbal communication effectively supports spoken words. The speech is targeted, extremely logical, relevant and consistent. The speech (language, pronunciation and intonation) is fluent, clear, accurate and naturally paced.
Written communication is very fluent and versatile. The student uses varied structures and extensive professional vocabulary, making occasional mistakes only in the most complex structures. The student can deliver the message effortlessly in the appropriate, genre-specific style.
Ilmoittautumisaika
19.11.2021 - 09.01.2022
Ajoitus
01.01.2022 - 31.05.2022
Opintopistemäärä
5 op
Virtuaaliosuus
5 op
Toteutustapa
Etäopetus
Yksikkö
Liiketoiminta (LAB)
Toimipiste
Lahden kampus
Opetuskielet
- Englanti
Paikat
0 - 40
Koulutus
- Matkailu- ja tapahtumaliiketoiminnan koulutus
- Kieliopinnot LAB
Opettaja
- Matti Mäkelä
Opetusryhmät
- Luennot (Koko: 0. Avoin AMK: 0.)
Ryhmät
-
LLTIMATLI20SMatkailu- ja tapahtumaliiketoiminnan koulutus 20S Lahti
Pienryhmät
- Luennot
Osaamistavoitteet
Students are able to
- communicate in a professional manner both orally and in writing in careers in the travel, tourism and hospitality industries
- use and apply industry-specific English vocabulary in a variety of customer service situations
- understand how cultural differences affect global communication and customer service
Toteutustapa ja opetusmenetelmät
This course is taught in class.
The focus is on developing oral skills and honing writing skills needed while working in the field of tourism.
Assignments will be done both individually and in groups, and often will include both written and spoken parts.
Ajoitus ja läsnäolo
Spring term of 2022. Regular attendance on at least 80% of the lessons is required.
Oppimateriaali ja suositeltava kirjallisuus
Material provided by the teacher through Moodle.
Toteutuksen valinnaiset suoritustavat
To be discussed on a case-by-case basis.
Oppimisympäristö
In-class lessons, assignments and theory material through Moodle.
Opiskelijan ajankäyttö ja kuormitus
5 ECTS, equivalent to 135 hours of work. Approximately 28 lessons (á 45 minutes) throughout the spring term.
Sisältö
Current topics of relevance to the hospitality field:
- business correspondence (using formal language, dealing with complaints, responding to customers’ reviews, writing memos for the staff, etc.)
- managing your staff (communication with your employees)
- events organization (event management, stages of event planning, communication with vendors)
- booking policies (reservation terms and cancellation policy; responding to cancellation requests; explaining the terms of package holidays)
- business meetings and negotiations (negotiating with vendors; professional meetings with your staff)
In addition to the above, a student is expected to participate in the group project.
Lisätietoja opiskelijalle: mm. edeltävä osaaminen
The course is taught at a B2 level according to the Common European Framework.
Arviointimenetelmät
The course is evaluated on the basis of continuous assessment.
Active participation in all course activities impacts the course grade.
Arviointiasteikko
1-5
Hylätty (0)
The student fails to complete one or more of the required assignments.
The teacher is unable to understand what the student is attempting to say in their writing or speech.
Arviointikriteerit: taso 1: (arviointiasteikko 1-5)
The student has a satisfactory knowledge of the course content.
The speech is understandable with some difficulty to follow. Interaction is mostly missing. The speech is hesitant, pauses are rather long and pronunciation mistakes sometimes make it hard to understand the message. The student uses only basic structures and makes some mistakes.
Written communication consists of simple expressions and there are plentiful mistakes. The language is clumsy, but the message is delivered.
Arviointikriteerit: taso 3 (arviointiasteikko 1-5)
The student has a good knowledge of the course content.
The student communicates in English well, interacts adequately and uses means of nonverbal communication. The speech is fairly easy to follow. The speech is fluent and clear, but pauses, hesitations and pronunciation mistakes may occur.
Written communication is quite fluent, clear and mostly correct. The structures and professional vocabulary are adequate to deliver the message. Minor mistakes occur concerning the genre and/or style.
Arviointikriteerit: taso 5 (arviointiasteikko 1-5)
The student has an excellent knowledge of the course content.
The student communicates in excellent English. Interaction is very skilful, and nonverbal communication effectively supports spoken words. The speech is targeted, extremely logical, relevant and consistent. The speech (language, pronunciation and intonation) is fluent, clear, accurate and naturally paced.
Written communication is very fluent and versatile. The student uses varied structures and extensive professional vocabulary, making occasional mistakes only in the most complex structures. The student can deliver the message effortlessly in the appropriate, genre-specific style.