Study Guide

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

This is an online course taught through Moodle. There are no regular lessons for this course and all work is completed by students independently.

Timing and attendance

This is a self-guided course. All work is delivered through Moodle and guidance is provided on the work to be completed every week.

Assignment deadlines are provided in Moodle and students are expected to return assignments by the given deadlines. Grading penalties will apply for late submissions.

Learning material and recommended literature

All materials provided by the teacher through Moodle.

Alternative completion methods

None

Working life cooperation

None

Exam retakes

None, as there is no exam for the course.

Learning environment

The course will be delivered entirely through Moodle.

Student time use and work load

Equivalent to 3 credits (about 80 hours of work). The workload consists of studying the course materials, completing practice exercises, and completing written assignments.

Contents

Primary course objective:
Students are able to produce effective business documents using appropriate genres and styles. They can use standard business document templates and apply the terminology used in most common business documents.

Course contents:
1. Formal language for writing business documents (specific to this course)
2. Common business transaction documents (e.g, inquiry letter, reply letter, quotation letter, etc.)
3. Information regarding delivery and payments in business transactions
4. Other business letters

Additional information for students: previous knowledge etc.

It is expected students can communicate in English at B2 level (CEFR).

Assessment criteria

Students will complete a number of small written assignments, some of which may be graded Pass/Fail, others on a 0-5 scale. Completion of all assignments will contribute to the final course grade.

Assignments will include:
- Writing quizzes + Company description forum post
- Business transaction documents (inquiry, reply, request for quotation, quotation, complaint, adjustment)
- Other business documents (2 out of 4 options - payment reminders, thank-you letter, guest speaker invitation, press release)

Assessment scale

1-5

Failed (0)

The student cannot convey intended messages.

Assessment criteria: level 1 (assessment scale 1–5)

Written communication consists of simple expressions and there are plentiful mistakes. The language is clumsy, but the message is delivered. Transitions are not smooth. Much of the text lacks logic, and is not in keeping with the stylistic conventions of the genre. The topic is handled briefly and one-sidedly. The text does not meet all the task requirements.

Assessment criteria: level 3 (assessment scale 1–5)

Written communication is quite fluent, clear and mostly correct. The structures and professional vocabulary are adequate to deliver the message. The text has a reasonably logical structure. Transitions are mostly smooth. Minor mistakes occur concerning the genre and/or style. The topic is handled in the usual way, meeting the task requirements.

Assessment criteria: level 5 (assessment scale 1–5)

Written communication is very fluent and versatile. The student uses varied structures and extensive professional vocabulary, making occasional mistakes only in the most complex structures. The text has a very clear and logical structure. Sentences are linked by transitions and the text flows smoothly. The student can deliver the message effortlessly in the appropriate, genre-specific style. The handling of the topic is diverse and skillful, meeting all the task requirements.

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

Online via Moodle. Individual and team work. Independent study, guidance provided by the teacher on request (via email). Assignments to complete according to instructions and to hand in for the teacher to provide feedback and assessment. Self-evaluation. Test in the EXAM system, available on several university campuses around Finland. If your current place of residence is far away from the nearest EXAM hall (e.g., outside Finland), contact the teacher about the test arrangements.

Timing and attendance

No scheduled meetings, no contact classes either online or on campus. Students are expected adhere to the given deadlines for assignments. A test in the EXAM system.

Learning material and recommended literature

Provided by the teacher on Moodle. Online reading materials, exercises, assignments.

Alternative completion methods

Recognition of prior learning (RPL): The student must submit an application before or immediately after the start of the course. Neither a pathway student nor an open UAS student can apply for RPL.

Exam retakes

Students who fail the course will need to complete the course requirements within one year (12 months) from the end of the course period. Consult the teacher to agree on retakes of failed assignments and test, and upgrading exams.

Learning environment

Moodle. Email for communication between the students and the teacher. A test in the EXAM system.

Student time use and work load

The approximate student workload is 80 hours, divided evenly over the course.

Contents

- appropriate genres and styles in business communication
- terminology of sales and purchases, typical phrases
- import/export correspondence: basic document models and their use
- internal and external business communication including newsletters and press releases

Additional information for students: previous knowledge etc.

The course is taught at a B2 level according to the Common European Framework. Students who have successfully completed other business writing or correspondence courses in English are not recommended to take this course.

Assessment criteria

Students are to complete the assignments according to the given timetable, pass a test, and write a self-evaluation essay at the end of the course. The teacher assesses the students' performance individually on a scale of 5-0 (some assignments Pass/Fail). Failed/grade 0 assignments and a failed test can be retaken twice. If the student completes the course (grade 4-1) but wishes to upgrade, one attempt is allowed. Consult the teacher about retakes and upgrade exams.

Assessment scale

1-5

Failed (0)

The student does not complete the tasks, or the student's writing skills do not meet the grade 1 criteria.

Assessment criteria: level 1 (assessment scale 1–5)

The student has met the assignment requirements minimally. Work displays vaguely consistent and appropriate register. Content is vaguely effective and diverse. Much of the text lacks logic and cohesive elements. The text is not in keeping with style-specific conventions. The student constructs minimally understandable sentences. Grammatical irregularities occur often. Vocabulary is minimally appropriate to the context.

Assessment criteria: level 3 (assessment scale 1–5)

The student has met the assignment requirements adequately. Work displays somewhat consistent and appropriate register. Content is somewhat effective and diverse. The text has a reasonably logical structure and is rather cohesive. Minor mistakes occur in style. The student mostly constructs sentences well. Grammatical irregularities occur. Vocabulary is adequately professional and mostly appropriate to the context.

Assessment criteria: level 5 (assessment scale 1–5)

The student has met the assignment requirements fully. Work displays consistent and appropriate register. Content is effective, diverse and skillfully delivered. The text has a clear and logical structure and is cohesive, fluent, and versatile. The student uses varied structures although occasional grammatical irregularities may occur. Vocabulary is varied and professional and typically appropriate to the context.

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

Online via Moodle. Individual and team work. Independent study, guidance provided by the teacher on request (via email). Assignments to complete according to instructions and to hand in for the teacher to provide feedback and assessment. Self-evaluation. Test in the EXAM system, available on several university campuses around Finland. If your current place of residence is far away from the nearest EXAM hall (e.g., outside Finland), contact the teacher about the test arrangements.

Timing and attendance

No scheduled meetings, no contact classes either online or on campus. Students are expected adhere to the given deadlines for assignments. A test in the EXAM system.

Learning material and recommended literature

Provided by the teacher on Moodle. Online reading materials, exercises, assignments.

Alternative completion methods

Recognition of prior learning (RPL): The student must submit an application before or immediately after the start of the course. Neither a pathway student nor an open UAS student can apply for RPL.

Exam retakes

Students who fail the course will need to complete the course requirements within one year (12 months) from the end of the course period. Consult the teacher to agree on retakes of failed assignments and test, and upgrading exams.

Learning environment

Moodle. Email for communication between the students and the teacher. A test in the EXAM system.

Student time use and work load

The approximate student workload is 80 hours, divided evenly over the course.

Contents

- appropriate genres and styles in business communication
- terminology of sales and purchases, typical phrases
- import/export correspondence: basic document models and their use
- internal and external business communication including newsletters and press releases

Additional information for students: previous knowledge etc.

The course is taught at a B2 level according to the Common European Framework. Students who have successfully completed other business writing or correspondence courses in English are not recommended to take this course.

Assessment criteria

Students are to complete the assignments according to the given timetable, pass a test, and write a self-evaluation essay at the end of the course. The teacher assesses the students' performance individually on a scale of 5-0 (some assignments Pass/Fail). Failed/grade 0 assignments and a failed test can be retaken twice. If the student completes the course (grade 4-1) but wishes to upgrade, one attempt is allowed. Consult the teacher about retakes and upgrade exams.

Assessment scale

1-5

Failed (0)

The student does not complete the tasks, or the student's writing skills do not meet the grade 1 criteria.

Assessment criteria: level 1 (assessment scale 1–5)

The student has met the assignment requirements minimally. Work displays vaguely consistent and appropriate register. Content is vaguely effective and diverse. Much of the text lacks logic and cohesive elements. The text is not in keeping with style-specific conventions. The student constructs minimally understandable sentences. Grammatical irregularities occur often. Vocabulary is minimally appropriate to the context.

Assessment criteria: level 3 (assessment scale 1–5)

The student has met the assignment requirements adequately. Work displays somewhat consistent and appropriate register. Content is somewhat effective and diverse. The text has a reasonably logical structure and is rather cohesive. Minor mistakes occur in style. The student mostly constructs sentences well. Grammatical irregularities occur. Vocabulary is adequately professional and mostly appropriate to the context.

Assessment criteria: level 5 (assessment scale 1–5)

The student has met the assignment requirements fully. Work displays consistent and appropriate register. Content is effective, diverse and skillfully delivered. The text has a clear and logical structure and is cohesive, fluent, and versatile. The student uses varied structures although occasional grammatical irregularities may occur. Vocabulary is varied and professional and typically appropriate to the context.

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

This is an online course taught through Moodle. There are no regular lessons for this course and all work is completed by students independently.

Timing and attendance

This is a self-guided course. All work is delivered through Moodle and guidance is provided on the work to be completed every week.

Assignment deadlines are provided in Moodle and students are expected to return assignments by the given deadlines. Grading penalties will apply for late submissions.

Learning material and recommended literature

All materials provided by the teacher through Moodle.

Learning environment

The course will be delivered entirely through Moodle.

Student time use and work load

Equivalent to 3 credits (about 80 hours of work).

Contents

Course objective:
Students are able to produce effective business documents using appropriate genres and styles. They can use standard business document templates and apply the terminology used in most common business documents.

Course contents:
1. Formal language for writing business documents (specific to this course)
2. Common business transaction documents (e.g, inquiry letter, reply letter, quotation letter, etc.)
3. Information regarding delivery and payments in business transactions
4. Other business letters

Additional information for students: previous knowledge etc.

It is expected students can communicate in English at B2 level (CEFR).

Assessment criteria

Students will complete a number of small written assignments, some of which may be graded Pass/Fail, others on a 0-5 scale. Completion of all assignments will contribute to the final course grade.

Assignments will include:
- Business transaction documents, such as inquiry, reply, request for quotation, etc.
- Other business documents, such as guest speaker invitation, memo, press release, etc.

More specific information on course assignments will be available once the course begins.

Assessment scale

1-5

Failed (0)

The student cannot convey intended messages.

Assessment criteria: level 1 (assessment scale 1–5)

Written communication consists of simple expressions and there are plentiful mistakes. The language is clumsy, but the message is delivered. Transitions are not smooth. Much of the text lacks logic, and is not in keeping with the stylistic conventions of the genre. The topic is handled briefly and one-sidedly. The text does not meet all the task requirements.

Assessment criteria: level 3 (assessment scale 1–5)

Written communication is quite fluent, clear and mostly correct. The structures and professional vocabulary are adequate to deliver the message. The text has a reasonably logical structure. Transitions are mostly smooth. Minor mistakes occur concerning the genre and/or style. The topic is handled in the usual way, meeting the task requirements.

Assessment criteria: level 5 (assessment scale 1–5)

Written communication is very fluent and versatile. The student uses varied structures and extensive professional vocabulary, making occasional mistakes only in the most complex structures. The text has a very clear and logical structure. Sentences are linked by transitions and the text flows smoothly. The student can deliver the message effortlessly in the appropriate, genre-specific style. The handling of the topic is diverse and skillful, meeting all the task requirements.

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

Online via Moodle. Welcome session on Zoom on week 3. Individual and team work. Independent study, guidance provided by the teacher on request (via email). Assignments to complete according to instructions and to hand in for the teacher to provide feedback and assessment. Self-evaluation.

Timing and attendance

Welcome session on Zoom on week 3. After that no scheduled meetings, no contact classes either online or on campus. However, students must adhere to given deadlines for assignments.

Learning material and recommended literature

Provided by the teacher on Moodle. Online reading materials, exercises, assignments, and a test.

Exam retakes

Students who fail the course will need to complete the course requirements within one year (12 months) from the end of the course period. Consult the teacher to agree on retakes of failed assignments and upgrading exams.

Learning environment

Online via Moodle. Email for communication between the students and the teacher.

Student time use and work load

The approximate student workload is 80 hours, divided evenly over the course.

Contents

- appropriate genres and styles in business communication
- terminology of sales and purchases, typical phrases
- import and export document models and their use
- internal and external business communication including newsletters and press releases

Additional information for students: previous knowledge etc.

The course is taught at a B2 level according to the Common European Framework. Students who have successfully completed other business writing or correspondence courses in English are not recommended to take this course.

Assessment criteria

Students are to complete the assignments according to the given timetable, pass a test, and write a self-evaluation essay at the end of the course. The teacher assesses the students' performance individually on a scale of 5-0 (certain assignments Pass/Fail). Failed/grade 0 assignments and a failed test can be retaken twice. If the student completes the course (grade 4-1) but wishes to upgrade, one attempt is allowed. Consult the teacher about retakes and upgrade exams.

Assessment scale

1-5

Failed (0)

The student does not complete the tasks, or the student's writing skills do not meet the grade 1 criteria.

Assessment criteria: level 1 (assessment scale 1–5)

The student has met the assignment requirements minimally. Work displays vaguely consistent and appropriate register. Content is vaguely effective and diverse. Much of the text lacks logic and cohesive elements. The text is not in keeping with style-specific conventions. The student constructs minimally understandable sentences. Grammatical irregularities occur often. Vocabulary is minimally appropriate to the context.

Assessment criteria: level 3 (assessment scale 1–5)

The student has met the assignment requirements adequately. Work displays somewhat consistent and appropriate register. Content is somewhat effective and diverse. The text has a reasonably logical structure and is rather cohesive. Minor mistakes occur in style. The student mostly constructs sentences well. Grammatical irregularities occur. Vocabulary is adequately professional and mostly appropriate to the context.

Assessment criteria: level 5 (assessment scale 1–5)

The student has met the assignment requirements fully. Work displays consistent and appropriate register. Content is effective, diverse and skillfully delivered. The text has a clear and logical structure and is cohesive, fluent, and versatile. The student uses varied structures although occasional grammatical irregularities may occur. Vocabulary is varied and professional and typically appropriate to the context.

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

Online via Moodle. Welcome session on Zoom on week 3.Individual and team work. Independent study, guidance provided by the teacher on request (via email). Assignments to complete according to instructions and to hand in for the teacher to provide feedback and assessment. Self-evaluation.

Timing and attendance

Welcome session on Zoom on week 3. After that no scheduled meetings, no contact classes either online or on campus. However, students must adhere to given deadlines for assignments.

Learning material and recommended literature

Provided by the teacher on Moodle. Online reading materials, exercises, assignments, and a test.

Exam retakes

Students who fail the course will need to complete the course requirements within one year (12 months) from the end of the course period. Consult the teacher to agree on retakes of failed assignments and upgrading exams.

Learning environment

Online via Moodle. Email for communication between the students and the teacher.

Student time use and work load

The approximate student workload is 80 hours, divided evenly over the course.

Contents

- appropriate genres and styles in business communication
- terminology of sales and purchases, typical phrases
- import and export document models and their use
- internal and external business communication including newsletters and press releases

Additional information for students: previous knowledge etc.

The course is taught at a B2 level according to the Common European Framework. Students who have successfully completed other business writing or correspondence courses in English are not recommended to take this course.

Assessment criteria

Students are to complete the assignments according to the given timetable, pass a test, and write a self-evaluation essay at the end of the course. The teacher assesses the students' performance individually on a scale of 5-0 (certain assignments Pass/Fail). Failed/grade 0 assignments and a failed test can be retaken twice. If the student completes the course (grade 4-1) but wishes to upgrade, one attempt is allowed. Consult the teacher about retakes and upgrade exams.

Assessment scale

1-5

Failed (0)

The student does not complete the tasks, or the student's writing skills do not meet the grade 1 criteria.

Assessment criteria: level 1 (assessment scale 1–5)

The student has met the assignment requirements minimally. Work displays vaguely consistent and appropriate register. Content is vaguely effective and diverse. Much of the text lacks logic and cohesive elements. The text is not in keeping with style-specific conventions. The student constructs minimally understandable sentences. Grammatical irregularities occur often. Vocabulary is minimally appropriate to the context.

Assessment criteria: level 3 (assessment scale 1–5)

The student has met the assignment requirements adequately. Work displays somewhat consistent and appropriate register. Content is somewhat effective and diverse. The text has a reasonably logical structure and is rather cohesive. Minor mistakes occur in style. The student mostly constructs sentences well. Grammatical irregularities occur. Vocabulary is adequately professional and mostly appropriate to the context.

Assessment criteria: level 5 (assessment scale 1–5)

The student has met the assignment requirements fully. Work displays consistent and appropriate register. Content is effective, diverse and skillfully delivered. The text has a clear and logical structure and is cohesive, fluent, and versatile. The student uses varied structures although occasional grammatical irregularities may occur. Vocabulary is varied and professional and typically appropriate to the context.

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

This is a very independent online course and all of the material can be found on Moodle. There are no fixed lessons though brief Zoom sessions to answer questions are available upon request.

Timing and attendance

The course has no attendance requirements, but steady, week-by-week progress is expected. Deadlines are provided on Moodle and students are expected to adhere to them. Late submissions will result in grade penalties as well as delayed grading.

Learning material and recommended literature

All materials provided by the teacher through Moodle.

Learning environment

The course will be delivered entirely through Moodle.

Student time use and work load

3 credits, equivalent to 81 hours of work.

Contents

Course objective:
Students are able to produce effective business documents using appropriate genres and styles. They can use standard business document templates and apply the terminology used in most common business documents.

Course contents:
1. Formal language for writing business documents (specific to this course)
2. Common business transaction documents (e.g, inquiry letter, reply letter, quotation letter, etc.)
3. Information regarding delivery and payments in business transactions
4. Other business letters

Additional information for students: previous knowledge etc.

It is expected students can communicate in English at B2 level (CEFR).

Assessment criteria

Students will complete a number of small written assignments, some of which may be graded Pass/Fail, others on a 0-5 scale. Completion of all assignments will contribute to the final course grade.

Assignments will include:
- Business transaction documents, such as inquiry, reply, request for quotation, etc.
- Other business documents, such as guest speaker invitation, memo, press release, etc.

More specific information on course assignments will be available once the course begins.

Assessment scale

1-5

Failed (0)

The student cannot convey intended messages.

Assessment criteria: level 1 (assessment scale 1–5)

Written communication consists of simple expressions and there are plentiful mistakes. The language is clumsy, but the message is delivered. Transitions are not smooth. Much of the text lacks logic, and is not in keeping with the stylistic conventions of the genre. The topic is handled briefly and one-sidedly. The text does not meet all the task requirements.

Assessment criteria: level 3 (assessment scale 1–5)

Written communication is quite fluent, clear and mostly correct. The structures and professional vocabulary are adequate to deliver the message. The text has a reasonably logical structure. Transitions are mostly smooth. Minor mistakes occur concerning the genre and/or style. The topic is handled in the usual way, meeting the task requirements.

Assessment criteria: level 5 (assessment scale 1–5)

Written communication is very fluent and versatile. The student uses varied structures and extensive professional vocabulary, making occasional mistakes only in the most complex structures. The text has a very clear and logical structure. Sentences are linked by transitions and the text flows smoothly. The student can deliver the message effortlessly in the appropriate, genre-specific style. The handling of the topic is diverse and skillful, meeting all the task requirements.

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

Online (100%) via Moodle. Individual and team work. Independent study, guidance provided by the teacher on request (via email). Assignments to complete according to instructions and to hand in for the teacher to provide feedback and assessment. Self-evaluation.

Timing and attendance

No scheduled meetings, no contact classes either online or on campus. However, students must adhere to given deadlines for assignments. Some time for online teamwork must be arranged in small groups or pairs.

Learning material and recommended literature

Provided by the teacher on Moodle. Online reading materials, exercises, assignments, and a test.

Exam retakes

Students who fail the course will need to complete the course requirements within one year (12 months) from the end of the course period. Consult the teacher to agree on retakes of failed assignments and upgrading exams.

Learning environment

Online (100%) via Moodle. Email for communication between the students and the teacher.

Student time use and work load

The approximate student workload is 80 hours, divided evenly over the course.

Contents

- appropriate genres and styles in business communication
- terminology of sales and purchases, typical phrases
- import and export document models and their use
- internal and external business communication including newsletters and press releases

Additional information for students: previous knowledge etc.

The course is taught at a B2 level according to the Common European Framework. Students who have successfully completed other business writing or correspondence courses in English are not recommended to take this course.

Assessment criteria

Students are to complete the assignments according to the given timetable, pass a test, and write a self-evaluation essay at the end of the course. The teacher assesses the students' performance individually on a scale of 5-0 (certain assignments Pass/Fail). Failed/grade 0 assignments and a failed test can be retaken twice. If the student completes the course (grade 4-1) but wishes to upgrade, one attempt is allowed. Consult the teacher about retakes and upgrade exams.

Assessment scale

1-5

Failed (0)

The student does not complete the tasks, or the student's writing skills do not meet the grade 1 criteria.

Assessment criteria: level 1 (assessment scale 1–5)

The student has met the assignment requirements minimally. Work displays vaguely consistent and appropriate register. Content is vaguely effective and diverse. Much of the text lacks logic and cohesive elements. The text is not in keeping with style-specific conventions. The student constructs minimally understandable sentences. Grammatical irregularities occur often. Vocabulary is minimally appropriate to the context.

Assessment criteria: level 3 (assessment scale 1–5)

The student has met the assignment requirements adequately. Work displays somewhat consistent and appropriate register. Content is somewhat effective and diverse. The text has a reasonably logical structure and is rather cohesive. Minor mistakes occur in style. The student mostly constructs sentences well. Grammatical irregularities occur. Vocabulary is adequately professional and mostly appropriate to the context.

Assessment criteria: level 5 (assessment scale 1–5)

The student has met the assignment requirements fully. Work displays consistent and appropriate register. Content is effective, diverse and skillfully delivered. The text has a clear and logical structure and is cohesive, fluent, and versatile. The student uses varied structures although occasional grammatical irregularities may occur. Vocabulary is varied and professional and typically appropriate to the context.

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

This is an online course taught through Moodle. There are no regular lessons for this course and all work is completed by students independently.

Timing and attendance

This is a self-guided course. All work is delivered through Moodle and guidance is provided on the work to be completed every week.

Assignment deadlines are provided in Moodle and students are expected to return assignments by the given deadlines. Grading penalties will apply for late submissions.

Learning material and recommended literature

All materials provided by the teacher through Moodle.

Learning environment

The course will be delivered entirely through Moodle.

Student time use and work load

Equivalent to 3 credits (about 80 hours of work).

Contents

Course objective:
Students are able to produce effective business documents using appropriate genres and styles. They can use standard business document templates and apply the terminology used in most common business documents.

Course contents:
1. Formal language for writing business letters
2. Common business transaction documents (e.g, inquiry letter, reply letter, quotation letter etc)
3. Information regarding delivery and payments in business transactions
4. Other business letters

Additional information for students: previous knowledge etc.

It is expected students can communicate in English at B2 level (CEFR).

Assessment criteria

Students will complete six small written assignments, all of which will be graded on a 0-5 scale. The final course grade will be an average of the assignment grades.

Three compulsory assignments (letters graded together in sets of 2):
1. Inquiry letter + Reply letter
2. Quotation letter + Request for quotation letter
3. Complaint letter + Adjustment letter

Plus three assignments out of the following six options (letters graded individually, one grade per letter/document):
- Invoice
- Payment reminder
- Thank-you letter
- Guest speaker invitation
- Memo
- Press release

Assessment scale

1-5

Failed (0)

The student cannot convey intended messages.

Assessment criteria: level 1 (assessment scale 1–5)

Written communication consists of simple expressions and there are plentiful mistakes. The language is clumsy, but the message is delivered. Transitions are not smooth. Much of the text lacks logic, and is not in keeping with the stylistic conventions of the genre. The topic is handled briefly and one-sidedly. The text does not meet all the task requirements.

Assessment criteria: level 3 (assessment scale 1–5)

Written communication is quite fluent, clear and mostly correct. The structures and professional vocabulary are adequate to deliver the message. The text has a reasonably logical structure. Transitions are mostly smooth. Minor mistakes occur concerning the genre and/or style. The topic is handled in the usual way, meeting the task requirements.

Assessment criteria: level 5 (assessment scale 1–5)

Written communication is very fluent and versatile. The student uses varied structures and extensive professional vocabulary, making occasional mistakes only in the most complex structures. The text has a very clear and logical structure. Sentences are linked by transitions and the text flows smoothly. The student can deliver the message effortlessly in the appropriate, genre-specific style. The handling of the topic is diverse and skillful, meeting all the task requirements.

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

Online (100%) via Moodle. Individual and team work.

Timing and attendance

No scheduled meetings in class or online. However, students must adhere to given deadlines.

Learning material and recommended literature

Provided by the teacher on Moodle. Online reading materials, exercises, assignments, and a test.

Exam retakes

Retakes and upgrading exams to be agreed on with the teacher.

Learning environment

Online (100%) via Moodle.

Student time use and work load

Student workload is 80 hours.

Contents

- terminology of sales and purchases, typical phrases
- import and export document models and their use
- internal and external business communication including newsletters and press releases
- appropriate genres and styles in business communication

Additional information for students: previous knowledge etc.

The course is taught at a B2 level according to the Common European Framework. Students who have successfully completed other business writing or correspondence courses in English are not recommended to take this course.

Assessment criteria

Students are to complete the assignments according to the given timetable and pass a test. Failed assignments and the test can be retaken twice. Students are assessed individually on a scale of 5-0. Consult the teacher about retakes and upgrade exams.

Assessment scale

1-5

Failed (0)

The student does not complete the tasks, or the student's writing skills not meet the grade 1 criteria.

Assessment criteria: level 1 (assessment scale 1–5)

The student has met the assignment requirements minimally. Work displays vaguely consistent and appropriate register. Content is vaguely effective and diverse. Much of the text lacks logic and cohesive elements. The text is not in keeping with style-specific conventions. The student constructs minimally understandable sentences. Grammatical irregularities occur often. Vocabulary is minimally appropriate to the context.

Assessment criteria: level 3 (assessment scale 1–5)

The student has met the assignment requirements adequately. Work displays somewhat consistent and appropriate register. Content is somewhat effective and diverse. The text has a reasonably logical structure and is rather cohesive. Minor mistakes occur in style. The student mostly constructs sentences well. Grammatical irregularities occur. Vocabulary is adequately professional and mostly appropriate to the context.

Assessment criteria: level 5 (assessment scale 1–5)

The student has met the assignment requirements fully. Work displays consistent and appropriate register. Content is effective, diverse and skillfully delivered. The text has a clear and logical structure and is cohesive, fluent, and versatile. The student uses varied structures although occasional grammatical irregularities may occur. Vocabulary is varied and professional and typically appropriate to the context.

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

Online (100%) via Moodle. Individual and team work.

Timing and attendance

No scheduled meetings in class or online. However, students must adhere to given deadlines.

Learning material and recommended literature

Provided by the teacher on Moodle. Online reading materials, exercises, assignments, and a test.

Exam retakes

Retakes and upgrading exams to be agreed on with the teacher.

Learning environment

Online (100%) via Moodle.

Student time use and work load

Student workload is 80 hours.

Contents

- terminology of sales and purchases, typical phrases
- import and export document models and their use
- internal and external business communication including newsletters and press releases
- appropriate genres and styles in business communication

Additional information for students: previous knowledge etc.

The course is taught at a B2 level according to the Common European Framework. Students who have successfully completed other business writing or correspondence courses in English are not recommended to take this course.

Assessment criteria

Students are to complete the assignments according to the given timetable and pass a test. Failed assignments and the test can be retaken twice. Students are assessed individually on a scale of 5-0. Consult the teacher about retakes and upgrade exams.

Assessment scale

1-5

Failed (0)

The student does not complete the tasks, or the student's writing skills not meet the grade 1 criteria.

Assessment criteria: level 1 (assessment scale 1–5)

The student has met the assignment requirements minimally. Work displays vaguely consistent and appropriate register. Content is vaguely effective and diverse. Much of the text lacks logic and cohesive elements. The text is not in keeping with style-specific conventions. The student constructs minimally understandable sentences. Grammatical irregularities occur often. Vocabulary is minimally appropriate to the context.

Assessment criteria: level 3 (assessment scale 1–5)

The student has met the assignment requirements adequately. Work displays somewhat consistent and appropriate register. Content is somewhat effective and diverse. The text has a reasonably logical structure and is rather cohesive. Minor mistakes occur in style. The student mostly constructs sentences well. Grammatical irregularities occur. Vocabulary is adequately professional and mostly appropriate to the context.

Assessment criteria: level 5 (assessment scale 1–5)

The student has met the assignment requirements fully. Work displays consistent and appropriate register. Content is effective, diverse and skillfully delivered. The text has a clear and logical structure and is cohesive, fluent, and versatile. The student uses varied structures although occasional grammatical irregularities may occur. Vocabulary is varied and professional and typically appropriate to the context.

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

Online (100%) via Moodle. Individual and pair work. Independent study, guidance provided by the teacher during contact hours. Assignments to complete according to instructions and to hand in for the teacher to provide feedback and assessment. Self-evaluation.

Timing and attendance

There are a total of four online meetings via Zoom for answering questions, individual guidance, and assignment instructions.

Learning material and recommended literature

Provided by the teacher on Moodle. Online reading materials, exercises, assignments, and a test.

Exam retakes

Students who fail the course will need to complete the course requirements within one year (12 months) from the end of the course period. Consult the teacher to agree on retakes of failed assignments.

Learning environment

Online (100%) via Moodle. Email for communication between the students and the teacher.

Student time use and work load

The approximate student workload is 80 hours, divided evenly over the course.

Contents

- appropriate genres and styles in business communication
- terminology of sales and purchases, typical phrases
- import and export document models and their use
- internal and external business communication including newsletters and press releases

Additional information for students: previous knowledge etc.

The course is taught at a B2 level according to the Common European Framework. Students who have successfully completed other business writing or correspondence courses in English are not recommended to take this course.

Assessment criteria

Students are to complete the assignments according to the given timetable, pass a test, and write a self-evaluation essay at the end of the course. The teacher assesses the students' performance individually on a scale of 5-0 (certain assignments Pass/Fail). Failed/grade 0 assignments and a failed test can be retaken twice. If the student completes the course (grade 4-1) but wishes to upgrade, one attempt is allowed. Consult the teacher about retakes.

Assessment scale

1-5

Failed (0)

The student does not complete the tasks, or the student's writing skills do not meet the grade 1 criteria.

Assessment criteria: level 1 (assessment scale 1–5)

The student has met the assignment requirements minimally. Work displays vaguely consistent and appropriate register. Content is vaguely effective and diverse. Much of the text lacks logic and cohesive elements. The text is not in keeping with style-specific conventions. The student constructs minimally understandable sentences. Grammatical irregularities occur often. Vocabulary is minimally appropriate to the context.

Assessment criteria: level 3 (assessment scale 1–5)

The student has met the assignment requirements adequately. Work displays somewhat consistent and appropriate register. Content is somewhat effective and diverse. The text has a reasonably logical structure and is rather cohesive. Minor mistakes occur in style. The student mostly constructs sentences well. Grammatical irregularities occur. Vocabulary is adequately professional and mostly appropriate to the context.

Assessment criteria: level 5 (assessment scale 1–5)

The student has met the assignment requirements fully. Work displays consistent and appropriate register. Content is effective, diverse and skillfully delivered. The text has a clear and logical structure and is cohesive, fluent, and versatile. The student uses varied structures although occasional grammatical irregularities may occur. Vocabulary is varied and professional and typically appropriate to the context.

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

Online (100%) via Moodle. Individual and team work. Independent study, guidance provided by the teacher on request (via email). Assignments to complete according to instructions and to hand in for the teacher to provide feedback and assessment. Self-evaluation.

Timing and attendance

No scheduled meetings, no contact classes either online or on campus. However, students must adhere to given deadlines for assignments.

Learning material and recommended literature

Provided by the teacher on Moodle. Online reading materials, exercises, assignments, and a test.

Exam retakes

Students who fail the course will need to complete the course requirements within one year (12 months) from the end of the course period. Consult the teacher to agree on retakes of failed assignments and upgrading exams.

Learning environment

Online (100%) via Moodle. Email for communication between the students and the teacher.

Student time use and work load

The approximate student workload is 80 hours, divided evenly over the course.

Contents

- appropriate genres and styles in business communication
- terminology of sales and purchases, typical phrases
- import and export document models and their use
- internal and external business communication including newsletters and press releases

Additional information for students: previous knowledge etc.

The course is taught at a B2 level according to the Common European Framework. Students who have successfully completed other business writing or correspondence courses in English are not recommended to take this course.

Assessment criteria

Students are to complete the assignments according to the given timetable, pass a test, and write a self-evaluation essay at the end of the course. The teacher assesses the students' performance individually on a scale of 5-0 (certain assignments Pass/Fail). Failed/grade 0 assignments and a failed test can be retaken twice. If the student completes the course (grade 4-1) but wishes to upgrade, one attempt is allowed. Consult the teacher about retakes and upgrade exams.

Assessment scale

1-5

Failed (0)

The student does not complete the tasks, or the student's writing skills do not meet the grade 1 criteria.

Assessment criteria: level 1 (assessment scale 1–5)

The student has met the assignment requirements minimally. Work displays vaguely consistent and appropriate register. Content is vaguely effective and diverse. Much of the text lacks logic and cohesive elements. The text is not in keeping with style-specific conventions. The student constructs minimally understandable sentences. Grammatical irregularities occur often. Vocabulary is minimally appropriate to the context.

Assessment criteria: level 3 (assessment scale 1–5)

The student has met the assignment requirements adequately. Work displays somewhat consistent and appropriate register. Content is somewhat effective and diverse. The text has a reasonably logical structure and is rather cohesive. Minor mistakes occur in style. The student mostly constructs sentences well. Grammatical irregularities occur. Vocabulary is adequately professional and mostly appropriate to the context.

Assessment criteria: level 5 (assessment scale 1–5)

The student has met the assignment requirements fully. Work displays consistent and appropriate register. Content is effective, diverse and skillfully delivered. The text has a clear and logical structure and is cohesive, fluent, and versatile. The student uses varied structures although occasional grammatical irregularities may occur. Vocabulary is varied and professional and typically appropriate to the context.

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

Online (100%) via Moodle. Individual and team work. Independent study, guidance provided by the teacher on request (via email). Assignments to complete according to instructions and to hand in for the teacher to provide feedback and assessment. Self-evaluation.

Timing and attendance

No scheduled meetings, no contact classes either online or on campus. However, students must adhere to given deadlines for assignments.

Learning material and recommended literature

Provided by the teacher on Moodle. Online reading materials, exercises, assignments, and a test.

Exam retakes

Students who fail the course will need to complete the course requirements within one year (12 months) from the end of the course period. Consult the teacher to agree on retakes of failed assignments and upgrading exams.

Learning environment

Online (100%) via Moodle. Email for communication between the students and the teacher.

Student time use and work load

The approximate student workload is 80 hours, divided evenly over the course.

Contents

- appropriate genres and styles in business communication
- terminology of sales and purchases, typical phrases
- import and export document models and their use
- internal and external business communication including newsletters and press releases

Additional information for students: previous knowledge etc.

The course is taught at a B2 level according to the Common European Framework. Students who have successfully completed other business writing or correspondence courses in English are not recommended to take this course.

Assessment criteria

Students are to complete the assignments according to the given timetable, pass a test, and write a self-evaluation essay at the end of the course. The teacher assesses the students' performance individually on a scale of 5-0 (certain assignments Pass/Fail). Failed/grade 0 assignments and a failed test can be retaken twice. If the student completes the course (grade 4-1) but wishes to upgrade, one attempt is allowed. Consult the teacher about retakes and upgrade exams.

Assessment scale

1-5

Failed (0)

The student does not complete the tasks, or the student's writing skills do not meet the grade 1 criteria.

Assessment criteria: level 1 (assessment scale 1–5)

The student has met the assignment requirements minimally. Work displays vaguely consistent and appropriate register. Content is vaguely effective and diverse. Much of the text lacks logic and cohesive elements. The text is not in keeping with style-specific conventions. The student constructs minimally understandable sentences. Grammatical irregularities occur often. Vocabulary is minimally appropriate to the context.

Assessment criteria: level 3 (assessment scale 1–5)

The student has met the assignment requirements adequately. Work displays somewhat consistent and appropriate register. Content is somewhat effective and diverse. The text has a reasonably logical structure and is rather cohesive. Minor mistakes occur in style. The student mostly constructs sentences well. Grammatical irregularities occur. Vocabulary is adequately professional and mostly appropriate to the context.

Assessment criteria: level 5 (assessment scale 1–5)

The student has met the assignment requirements fully. Work displays consistent and appropriate register. Content is effective, diverse and skillfully delivered. The text has a clear and logical structure and is cohesive, fluent, and versatile. The student uses varied structures although occasional grammatical irregularities may occur. Vocabulary is varied and professional and typically appropriate to the context.

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

Online (100%) via Moodle. Individual and team work. Independent study, guidance provided by the teacher on request (via email). Assignments to complete according to instructions and to hand in for the teacher to provide feedback and assessment. Self-evaluation.

Timing and attendance

No scheduled meetings, no contact classes either online or on campus. However, students must adhere to given deadlines for assignments.

Learning material and recommended literature

Provided by the teacher on Moodle. Online reading materials, exercises, assignments, and a test.

Exam retakes

Students who fail the course will need to complete the course requirements within one year (12 months) from the end of the course period. Consult the teacher to agree on retakes of failed assignments and upgrading exams.

Learning environment

Online (100%) via Moodle. Email for communication between the students and the teacher.

Student time use and work load

The approximate student workload is 80 hours during the course, 5-6 hours a week on average.

Contents

- appropriate genres and styles in business communication
- terminology of sales and purchases, typical phrases
- import and export document models and their use
- internal and external business communication including newsletters and press releases

Additional information for students: previous knowledge etc.

The course is taught at a B2 level according to the Common European Framework. Students who have successfully completed other business writing or correspondence courses in English are not recommended to take this course.

Assessment criteria

Students are to complete the assignments according to the given timetable, pass a test, and write a self-evaluation essay at the end of the course. The teacher assesses the students' performance individually on a scale of 5-0 (certain assignments Pass/Fail). Failed/grade 0 assignments and a failed test can be retaken twice. If the student completes the course (grade 4-1) but wishes to upgrade, one attempt is allowed. Consult the teacher about retakes and upgrade exams.

Assessment scale

1-5

Failed (0)

The student does not complete the tasks, or the student's writing skills do not meet the grade 1 criteria.

Assessment criteria: level 1 (assessment scale 1–5)

The student has met the assignment requirements minimally. Work displays vaguely consistent and appropriate register. Content is vaguely effective and diverse. Much of the text lacks logic and cohesive elements. The text is not in keeping with style-specific conventions. The student constructs minimally understandable sentences. Grammatical irregularities occur often. Vocabulary is minimally appropriate to the context.

Assessment criteria: level 3 (assessment scale 1–5)

The student has met the assignment requirements adequately. Work displays somewhat consistent and appropriate register. Content is somewhat effective and diverse. The text has a reasonably logical structure and is rather cohesive. Minor mistakes occur in style. The student mostly constructs sentences well. Grammatical irregularities occur. Vocabulary is adequately professional and mostly appropriate to the context.

Assessment criteria: level 5 (assessment scale 1–5)

The student has met the assignment requirements fully. Work displays consistent and appropriate register. Content is effective, diverse and skillfully delivered. The text has a clear and logical structure and is cohesive, fluent, and versatile. The student uses varied structures although occasional grammatical irregularities may occur. Vocabulary is varied and professional and typically appropriate to the context.