Service Design methods for designing a new service conceptLaajuus (15 cr)
Code: MI00AZ89
Credits
15 op
Objective
Theme: Generating ideas
A student is able to
- utilize a user driven process in creation of new service ideas
- apply multicasting in creation of a user experience
- apply the principles of sustainable development in service development
Theme: Creating a service concept
The student is able to
- utilize design process in creation of new service idea and in the development of a service concept
- model and test service ideas by prototyping
- evaluate an operability of a service concept and its ability to create value
Theme: Team working
The student is able to
- create contacts with working life representatives and advance working life based Service Design project
- take responsibility of developing own Service Design skills