Digitality and customers (5 cr)
Code: LA00BO50-3004
General information
Enrollment
19.08.2019 - 15.09.2019
Timing
01.08.2019 - 31.12.2019
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Campus
Faculty of Business and Hospitality Management
Teaching languages
- Finnish
Degree programmes
- Master of Business Administration, Digital Solutions (2018, 2019, 2020)
Teachers
- Taina Orpana
Teacher in charge
Milla Laisi-Wessman
Groups
-
04YDIT19S, Lahti
-
04YDIR19S, Lahti
Learning outcomes
The student is able to
- focus on the key questions for businesses with customer-centric / customer orientated approach
- obtain and evaluate responses, perspectives and solutions for building customer orientated / customer-centric approach businesses
- recognise and evaluate possibilities in business provided by digitality, networks and customers
Assessment scale
1-5