Study Guide

Learning outcomes

Students learn the principles of Service Design and to learn to use different kinds of service design tools.

Implementation and methods of teaching

The course will be run together with Value Thrrough Innovations course.
The course consists from contact lessons, indivual task about literature and a group work.

Timing and attendance

Timing of the course follows the timing of Value Through Innovations course. Contact lessons will be given according to the schedule. All contact lessons will be available also as Zoom meetings as online and recorded at the Moodle platform of the course. Group work meetings with the teacher will be organized as Teams meetings.

Learning material and recommended literature

Course material available in Moodle

Alternative completion methods

Not available

Working life cooperation

Joint groupwork with Value Through Innovations course

Exam retakes

No final exam

Learning environment

Contact lessons
Moodle platfrom
Group works
Meetings with the teacher

Student time use and work load

Contact lessons 5 x 1h 30 min
Individual task in Moodle 4 h
Group work 62 h
Seminar 4 h

Contents

Service design & productization principles and tools, implementing a service design project. This course is to be studied together with Value Through Innovations course
The aim is to learn the principles of Service Design and productisation.To learn to use different kinds of service design/productisation tools.

Assessment criteria

Grading 1-5

Assessment scale

1-5