Production of agile services (5 cr)
Code: YTS0081-19002
General information
Enrollment
01.07.2021 - 05.09.2021
Timing
03.09.2021 - 01.10.2021
Number of ECTS credits allocated
5 op
Virtual portion
4 op
RDI portion
5 op
Mode of delivery
20 % Contact teaching, 80 % Distance learning
Unit
Faculty of Health Care and Social Services (LAB)
Campus
Lappeenranta Campus
Teaching languages
- Finnish
Degree programmes
- Master's Degree Programme in Social and Health Care Development and Management
Teachers
- Arja-Tuulikki Malin
- Anja Liimatainen
Scheduling groups
- Verkkoluento 1 (Size: 0. Open UAS: 0.)
Groups
-
HLPRYSOTE20S
-
HLPRYKLI20S
-
HLTIYTO21H
Small groups
- Verkkoluento 1
Learning outcomes
The student is able to
- co-develop services in a customer-oriented way
- evaluate and create ways to develop customer-oriented activities
- evaluate and implement information management in service planning and as a support for decision-making
Assessment scale
1-5