Service design (5 cr)
Code: LA00BQ06-3002
General information
Enrollment
16.11.2020 - 10.01.2021
Timing
07.04.2021 - 12.06.2021
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Institute of Design and Fine Arts (LAB)
Campus
Lahti Campus
Teaching languages
- Finnish
Degree programmes
- Complementary competence and optional courses, Masters
Teachers
- Milla Mäkinen
Teacher in charge
Mirja Kälviäinen
Scheduling groups
- Opetus (Size: 0. Open UAS: 0.)
Groups
-
LABLTIYTO20H
Small groups
- Teacher
Learning outcomes
A student is able to
- analyse, develop, innovate and optimize services by obtaining user information, modelling use experience and applying various Service Design methods
- choose appropriate methods and apply them in the development of different types of services
- manage a service design process
Assessment scale
1-5