Experience Design (5 op)
Toteutuksen tunnus: AL00CC23-3001
Toteutuksen perustiedot
Ilmoittautumisaika
16.11.2020 - 10.01.2021
Ajoitus
20.01.2021 - 07.05.2021
Opintopistemäärä
5 op
Virtuaaliosuus
1 op
TKI-osuus
5 op
Toteutustapa
80 % Lähiopetus, 20 % Etäopetus
Yksikkö
Liiketoiminta (LAB)
Toimipiste
Lahden kampus
Opetuskielet
- Englanti
Koulutus
- Matkailu- ja tapahtumaliiketoiminnan koulutus
Opettaja
- Mika Kylänen
- Heidi Freundlich
Opetusryhmät
- Kick-off Seminar (Koko: 0. Avoin AMK: 0.)
- Presentation Seminar (Koko: 0. Avoin AMK: 0.)
- Luennot (Koko: 0. Avoin AMK: 0.)
- Luennot 2 (Koko: 0. Avoin AMK: 0.)
- Luennot 3 (Koko: 0. Avoin AMK: 0.)
- Luennot 4 (Koko: 0. Avoin AMK: 0.)
- Luennot 5 (Koko: 0. Avoin AMK: 0.)
- Luennot 6 (Koko: 0. Avoin AMK: 0.)
- Luennot 7 (Koko: 0. Avoin AMK: 0.)
- Luennot 8 (Koko: 0. Avoin AMK: 0.)
- Luennot 9 (Koko: 0. Avoin AMK: 0.)
- Luennot 10 (Koko: 0. Avoin AMK: 0.)
- Luennot 11 (Koko: 0. Avoin AMK: 0.)
- Luennot 12 (Koko: 0. Avoin AMK: 0.)
- Luennot 13 (Koko: 0. Avoin AMK: 0.)
- Luennot 14 (Koko: 0. Avoin AMK: 0.)
Ryhmät
-
LLTIEX21K3Saapuvat vaihto-opiskelijat K21, pitkät vaihdot, matkailu, Lahti
-
LLTITO20HTäydentävä osaaminen AMK 2020-2021, Liiketoiminta, Lahti
-
04MATK19SMatkailuliiketoiminnan koulutus 19S, Lahti
-
LLTIEX21K1Saapuvat vaihto-opiskelijat K21, pitkät vaihdot, liiketalous, Lahti
Pienryhmät
- Kick-off Seminar
- Presentation Seminar
- Luennot
- Luennot 2
- Luennot 3
- Luennot 4
- Luennot 5
- Luennot 6
- Luennot 7
- Luennot 8
- Luennot 9
- Luennot 10
- Luennot 11
- Luennot 12
- Luennot 13
- Luennot 14
Osaamistavoitteet
The student is able to
- design, orchestrate and manage customer’s experiences
- create meanings and meaningful contents and solutions in tourism and leisure
- apply design and user-centrism in development of tourism, hospitality and leisure services and business
Toteutustapa ja opetusmenetelmät
The study unit belongs to Leisure & Regional Development (15 ECTS) study module. It is recommended that the students enroll in all three study units Sustainability in Tourism and Leisure, Experience Design, and Holistic Approach to Well-being Tourism.
Experience Design study unit will consist of learning assignments executed in teams and individually. The assignments include
1) Usability analysis
2) A sensory walk
3) Project assignment in small teams
The evaluation will be based on a) knowledge and information retrieval skills, b) practical skills, and c) responsibility and reflection skills.
Students work for three commissioned development projects, and the teams will be formed on the basis of the students' professional interests. One student will be involved in one project. The RDI project Go Green Routes deals with user- and data-driven conceptualization of nature well-being service concept. The Go Green Routes project is about optimizing how nature is integrated into urban spaces and accessible leisure in nature. In the project, the students get to design and test the service concept and network with companies and other working life representatives in the region. The RDI project Konenäkö (machine vision) challenges the students to innovate new business models in making use of machine vision and AI in the field of tourism and events. The focus will be on a few business-driven concepts agreed with the commissioner. The RDI project Feeniks (Phoenix - Renew sustainably) is about supporting tourism companies and cultural organizations to revitalize and renew their business in an ecologically sustainable way. In the project, the resilience of the companies is strengthened, and the mental regeneration is supported by a corona-exit approach.
Ajoitus ja läsnäolo
The study unit is offered only in contact/hybrid learning. The study unit starts on the 19th of January 2021 with a kick-off seminar. The first course-specific session is held on 27th of January. The lectures of Experience Design take place on Wednesday mornings at 9-12 between 27 Jan - 28 Apr. The study unit ends on the 4th of May with a closing seminar where all student projects & results will be presented. The student is expected to commit to teamwork and individual tasks.
According to the most recent guidelines of the LAB UAS, distance learning continues also in January 2021. The current Covid-19 approach to teaching and learning arrangements goes at least until 14 March 2021. It now seems that this study unit will be implemented remotely.
Oppimateriaali ja suositeltava kirjallisuus
The learning material will be announced at the beginning of the study unit, incl. books, reports, articles, blogs, videos. Partly the material will be retrieved by the student.
Toteutuksen valinnaiset suoritustavat
No alternative ways of implementation. If a student is able to attend and take part in only one or two (and not the all three) courses of the module; please contact the teachers asap.
Työelämäyhteistyö
The study unit is connected to close collaboration with the Go Green Routes, Machine Vision (Konenäkö) and Phoenix (Feeniks) projects; in total 3-5 different case projects by the commissioners depending on the amount of enrolled students (15-30).
Opiskelijan ajankäyttö ja kuormitus
1 ECTS cr. equals 27 h of student's work. Accordingly, the study unit of 5 ECTS cr. equals 133 hours of student's work. The 1/3 of the workload comes from lectures and assignments and 2/3 of the workload consists of the project work to be conducted in teams and individually.
Sisältö
The study unit belongs to Leisure & Regional Development (15 ECTS) study module. It is recommended that the students enroll in all three study units Sustainability in Tourism and Leisure, Experience Design, and Holistic Approach to Well-being Tourism. In general, the study module focuses on synergies in combining leisure and regional development and addressing tourism as a vehicle for regional and individual well-being. In this study unit, the students advance from service design to experience design and familiarize oneself on the international discussion on experience design, customer experience and meaning making. Also, the study unit deals with integration of physical and digital interfaces into a seamless customer experience, and how to deliver a meaningful customer experience. In practice the students learn to apply the lessons learned in a concrete experience design project.
Arviointimenetelmät
Teacher evaluation, self and peer evaluation, and commissioner evaluation (regarding the project assignment).
Arviointiasteikko
1-5
Hylätty (0)
The student is unable to meet the requirements on Level 1.
Arviointikriteerit: taso 1: (arviointiasteikko 1-5)
The student is able to find information and justify one's choices.
The student is able to apply professional concepts in a goal-oriented development project.
The student is able to perform in unprecedented situations at work.
The student is able to apply acquired tools in problem-solving.
Arviointikriteerit: taso 3 (arviointiasteikko 1-5)
The student is able to critically appraise and compare different sources of information.
The student is able to use professional concepts and communicate with different audiences.
The student is able to organize multidisciplinary teamwork in complex situations at work.
The student is able to propose innovative solutions in professional problem-solving.
Arviointikriteerit: taso 5 (arviointiasteikko 1-5)
The student is able to evaluate and justify the suitability of information resources.
The student is able to combine different professional concepts in a meaningful way.
The student is able to plan and execute development tasks by analyzing different options available.
The student is able to critically evaluate different solutions in professional problem-solving.