Digitality and customers (5 cr)
Code: LA00BO50-3007
General information
Enrollment
04.05.2020 - 15.09.2020
Timing
27.08.2020 - 31.12.2020
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Faculty of Business and Hospitality Management (LAB)
Campus
Lahti Campus
Teaching languages
- Finnish
Seats
0 - 55
Degree programmes
- Master of Business Administration, Digital Solutions (2018, 2019, 2020)
Teachers
- Taina Orpana
Groups
-
LLTIYUUDL20SUudistava johtaminen (YAMK), liiketalouden ala 20S Lahti
-
LABLTIYTO20H
-
TLTIYUUDT20S
Learning outcomes
The student is able to
- focus on the key questions for businesses with customer-centric / customer orientated approach
- obtain and evaluate responses, perspectives and solutions for building customer orientated / customer-centric approach businesses
- recognise and evaluate possibilities in business provided by digitality, networks and customers
Assessment scale
1-5