Evaluation of effectiveness and operations (5 cr)
Code: LA00BO43-3004
General information
Enrollment
16.11.2020 - 10.01.2021
Timing
27.01.2021 - 31.05.2021
Number of ECTS credits allocated
5 op
Virtual portion
5 op
RDI portion
3 op
Mode of delivery
Distance learning
Unit
Faculty of Health Care and Social Services (LAB)
Campus
E-campus, Lahti
Teaching languages
- Finnish
Seats
8 - 40
Degree programmes
- Complementary competence and optional courses, Masters
- Master of Social and Health Care, Regenerative Leadership (2018, 2019, 2020)
Teachers
- Emilia Laapio-Rapi
- Tarja Korpela
Scheduling groups
- Luennot (Size: 0. Open UAS: 0.)
Groups
-
HLTIYUUDS20S
-
HLTIYTO20H
Small groups
- Luennot
Learning outcomes
The student is able to
- use and apply various evaluation procedures in the development of customer-orientated services
- utilize performance evaluation information on operations as part of strategic implementation
- set objectives for and evaluate the effectiveness and effect of services from the customer and society perspective
Assessment scale
1-5