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User understanding for development in social and health services (5 cr)

Code: YH00CS95-3001

General information


Enrollment

21.11.2022 - 15.01.2023

Timing

08.03.2023 - 09.06.2023

Number of ECTS credits allocated

5 op

Virtual portion

5 op

RDI portion

3 op

Mode of delivery

Distance learning

Unit

Faculty of Health Care and Social Services (LAB)

Campus

E-campus, Lahti

Teaching languages

  • Finnish

Seats

0 - 60

Degree programmes

  • Master’s Degree Programme in Social and Health Care, Service Design for Social and Health Services (2022, 2023)

Teachers

  • Milla Mäkinen
  • LAB_virtuaalihenkilö LAB_virtuaalihenkilö_hyvinvointi_YAMK_LTI
  • Tarja Korpela

Scheduling groups

  • Verkkoluento 1 (Size: 60. Open UAS: 0.)

Groups

  • HLPRYTO22H
  • HLTIYSTPAMU23KV
  • HLTIYTO22H

Small groups

  • Verkkoluento 1

Learning outcomes

The student is able to
- use knowledge base of service design to develop user understanding
- apply user research methods in obtaining user data
- evaluates user data and its meaning in the development and management of services

Assessment scale

1-5