Service Design (5 cr)
Code: YH00CC91-3001
General information
Enrollment
01.07.2021 - 05.09.2021
Timing
01.11.2021 - 17.12.2021
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Faculty of Health Care and Social Services (LAB)
Campus
E-campus, Lahti
Teaching languages
- Finnish
Degree programmes
- Master’s Degree Programme in Social and Health Care, Leader of the Future in Social and Health Care
Teachers
- Milla Mäkinen
Scheduling groups
- Luennot (Size: 0. Open UAS: 0.)
Groups
-
HLTIYTUJO21KV
Small groups
- Lectures
Learning outcomes
The student is able to
- use the basic concepts and theories of service design
- choose service design methods and apply them in the development of services in the organisation
- use the idea and methods of service design in the management and development of organisational services
Assessment scale
1-5