Client and a client experience of digital social and health services (5 cr)
Code: YH00CA67-3001
General information
Enrollment
16.11.2020 - 10.01.2021
Timing
03.03.2021 - 14.04.2021
Number of ECTS credits allocated
5 op
Virtual portion
5 op
RDI portion
3 op
Mode of delivery
Distance learning
Unit
Faculty of Health Care and Social Services (LAB)
Campus
E-campus, Lahti
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Master of Social and Health Care, Digital Solutions (2018, 2019, 2020)
Teachers
- Taina Anttonen
- Tarja Korpela
Scheduling groups
- Verkkoluento (Size: 0. Open UAS: 0.)
Groups
-
HLTIYDIGS20S
Small groups
- Verkkoluento
Learning outcomes
The student is able to
- search and use the latest knowledge and concepts of the client experience
- critically analyze a digital client experience by using different methods
- innovate digital solutions to improve the client experience
Assessment scale
1-5