Service Design Basics (5 cr)
Code: MI00BM79-3002
General information
Enrollment
25.11.2019 - 19.01.2020
Timing
09.03.2020 - 11.05.2020
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Institute of Design and Fine Arts (LAB)
Campus
Lahti Campus
Teaching languages
- Finnish
Seats
10 - 20
Degree programmes
- Experience and Service Design (2018, 2019, 2020)
Teachers
- Sara Ikävalko
- Mikko Rikala
- Anna Palokangas
Teacher in charge
Jorma Lehtonen
Groups
-
05KOP19S
Learning outcomes
The student is able to
- utilize service design terminology and articulate what service design is
- apply user-centric design methods and define which methods are most beneficial for a given situation
- create visual presentations of a service that can produce economic, cultural, social and societal value
Implementation and methods of teaching
Theme: Service Design viewpoint on design thinking
The student is able to
- use the terms of Service Design and tell what Service Design is
- utilize user driven methods and give reasons in what kind of situations they is useful
- create the visual presentations of a service
Theme: teams, team learning and team work skills
The student is able to
- execute tasks according to plans in a multidisciplinary team
- plan and take responsibility of development of own Service Design skills
Assessment scale
1-5