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Professional development in restaurant industry (10 cr)

Code: LI00BD07-3004

General information


Enrollment

19.08.2019 - 15.09.2019

Timing

01.08.2019 - 31.05.2020

Number of ECTS credits allocated

10 op

Mode of delivery

Contact teaching

Campus

Lahti Campus

Teaching languages

  • Finnish

Degree programmes

  • Bachelor's Degree Programme in Tourism and Hospitality Business Management

Teachers

  • Mika Kylänen

Groups

  • 04Z1HMATK19S
  • 04MATK19S

Learning outcomes

The student is able to
- describe the business concept of a restaurant as well its key features and operating principles
- form an overview of the operating environment of the restaurant industry
- act as a sales-oriented and responsible customer servant in operative work and service roles typical of restaurant business, and observe required safety and quality standards
- model restaurant business from a customer’s perspective
- evaluate his or her own learning, strengths and development needs