Service design (5 cr)
Code: LA00BQ06-3003
General information
Enrollment
19.11.2021 - 09.01.2022
Timing
01.04.2022 - 27.05.2022
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Institute of Design and Fine Arts (LAB)
Campus
Lahti Campus
Teaching languages
- Finnish
Degree programmes
- Complementary competence and optional courses, Masters
Teachers
- Milla Mäkinen
Teacher in charge
Tero Leponiemi
Scheduling groups
- YAMK Palvelumuotoilu (Size: 0. Open UAS: 0.)
Groups
-
LABLTIYTO21H
Small groups
- YAMK Palvelumuotoilu
Learning outcomes
A student is able to
- analyse, develop, innovate and optimize services by obtaining user information, modelling use experience and applying various Service Design methods
- choose appropriate methods and apply them in the development of different types of services
- manage a service design process
Assessment scale
1-5