Digitality and customers (5 cr)
Code: LA00BO50-3009
General information
Enrollment
19.11.2021 - 09.01.2022
Timing
01.01.2022 - 31.05.2022
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Faculty of Business and Hospitality Management (LAB)
Campus
E-campus
Teaching languages
- Finnish
Seats
0 - 45
Degree programmes
- Master of Business Administration, Digital Solutions (2018, 2019, 2020)
Teachers
- Taina Orpana
Scheduling groups
- Verkkoluento (Size: 0. Open UAS: 0.)
Groups
-
LABLTIYTO21H
-
LLTIYUUDL21SUudistava johtaminen (YAMK), liiketalouden ala 21S Lahti
Small groups
- Verkkoluento: https://lut.zoom.us/my/taina.orpana
Learning outcomes
The student is able to
- focus on the key questions for businesses with customer-centric / customer orientated approach
- obtain and evaluate responses, perspectives and solutions for building customer orientated / customer-centric approach businesses
- recognise and evaluate possibilities in business provided by digitality, networks and customers
Assessment scale
1-5