Digitality and customers (5 cr)
Code: LA00BO50-3008
General information
Enrollment
01.07.2021 - 05.09.2021
Timing
25.08.2021 - 31.12.2021
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Faculty of Business and Hospitality Management (LAB)
Campus
Lahti Campus
Teaching languages
- Finnish
Seats
0 - 80
Degree programmes
- Master of Business Administration, Digital Solutions (2018, 2019, 2020)
Teachers
- Taina Orpana
Scheduling groups
- Luennot 1 (Size: 0. Open UAS: 0.)
Groups
-
TLTIYUJT21S
-
LLTIYLDR21SLiiketoiminnan digitaaliset ratkaisut (YAMK) 21S Lahti
-
TLTIYITT21S
Small groups
- Luennot 1
Learning outcomes
The student is able to
- focus on the key questions for businesses with customer-centric / customer orientated approach
- obtain and evaluate responses, perspectives and solutions for building customer orientated / customer-centric approach businesses
- recognise and evaluate possibilities in business provided by digitality, networks and customers
Assessment scale
Approved/Failed