Evaluation of Effectiveness and Operations (5 cr)
Code: LA00BO43-3005
General information
Enrollment
19.11.2021 - 09.01.2022
Timing
07.03.2022 - 15.05.2022
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Faculty of Health Care and Social Services (LAB)
Campus
Lahti Campus
Teaching languages
- Finnish
Seats
20 - 50
Degree programmes
- Master’s Degree Programme in Social and Health Care, Transformational Leadership and Management in Social and Health Care
- Complementary competence and optional courses, Masters
Teachers
- Arja-Tuulikki Malin
- Emilia Laapio-Rapi
Scheduling groups
- Verkkoluento (Size: 0. Open UAS: 0.)
Groups
-
HLPRYTO21H
-
HLTIYTO21H
-
HLTIYSTUJ21S
Small groups
- Verkkoluento
Learning outcomes
The student is able to
- use and apply various evaluation procedures in the development of customer-orientated services
- utilize performance evaluation information on operations as part of strategic implementation
- set objectives for and evaluate the effectiveness and effect of services from the customer and society perspective
Assessment scale
1-5