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Evaluation of effectiveness and operations (5 cr)

Code: LA00BO43-3002

General information


Enrollment

25.11.2019 - 19.01.2020

Timing

12.02.2020 - 08.04.2020

Number of ECTS credits allocated

5 op

Virtual portion

5 op

RDI portion

2 op

Mode of delivery

Distance learning

Unit

Faculty of Health Care and Social Services (LAB)

Campus

Lahti Campus

Teaching languages

  • Finnish

Seats

0 - 40

Degree programmes

  • Master of Social and Health Care, Regenerative Leadership

Teachers

  • ST_Opettaja_ YAMK_01 Virtuaaliopettaja
  • Tarja Korpela

Groups

  • 08YUUD19S
  • 08HYTO19
    , Lahti

Learning outcomes

The student is able to
- use and apply various evaluation procedures in the development of customer-orientated services
- utilize performance evaluation information on operations as part of strategic implementation
- set objectives for and evaluate the effectiveness and effect of services from the customer and society perspective

Assessment scale

1-5