Evaluation of effectiveness and operations (5 cr)
Code: LA00BO43-3002
General information
Enrollment
25.11.2019 - 19.01.2020
Timing
12.02.2020 - 08.04.2020
Number of ECTS credits allocated
5 op
Virtual portion
5 op
RDI portion
2 op
Mode of delivery
Distance learning
Unit
Faculty of Health Care and Social Services (LAB)
Campus
Lahti Campus
Teaching languages
- Finnish
Seats
0 - 40
Degree programmes
- Master of Social and Health Care, Regenerative Leadership
Teachers
- ST_Opettaja_ YAMK_01 Virtuaaliopettaja
- Tarja Korpela
Groups
-
08YUUD19S
-
08HYTO19, Lahti
Learning outcomes
The student is able to
- use and apply various evaluation procedures in the development of customer-orientated services
- utilize performance evaluation information on operations as part of strategic implementation
- set objectives for and evaluate the effectiveness and effect of services from the customer and society perspective
Assessment scale
1-5