Study Guide

Learning outcomes

Students are able to communicate clearly and effectively in different generic and field-specific work place situations both orally and in writing: find, evaluate and use information effectively and function collaboratively in international working environments.

Learning material and recommended literature

Specified by the teacher.

Learning environment

Moodle

Contents

Managing job application processes
CV

Communicating in generic and field-specific situations at work

- work environment (health care)
- communication at the workplace, including cross-cultural considerations
- working with patients / clients in various situations
- professional development through reading and peer learning, including effective reading skills

Assessment criteria

5-0.
Attendance 75% of the contact lessons. Assessment of spoken and written skills. All compulsory assignments completed by deadline and accepted, tests passed.

Assessment scale

1-5

Assessment criteria: level 1 (assessment scale 1–5)

Grade 1: The student has a satisfactory knowledge of the course content.

The speech is understandable with some difficulty to follow. Transitions are not handled smoothly, and the speech lacks logic and structure. Interaction is mostly missing. The speech is hesitant, pauses are rather long and pronunciation mistakes sometimes make it hard to understand the message. The student uses only basic structures and makes some mistakes.

Written communication consists of simple expressions and there are plentiful mistakes. The language is clumsy, but the message is delivered. Transitions are not smooth. Much of the text lacks logic, and is not in keeping with the stylistic conventions of the genre. The topic is handled briefly and one-sidedly. The text does not meet all the task requirements.

Assessment criteria: level 3 (assessment scale 1–5)

Grade 3: The student has a good command of the course content.

The student can speak well, interacts with the partner/audience and uses means of nonverbal communication. The speech is easy to follow. Transitions are not always handled successfully. The speech is fluent and clear, but pauses, hesitations and pronunciation mistakes may occur.

Written communication is quite fluent, clear and mostly correct. The structures and professional vocabulary are adequate to deliver the message. The text has a reasonably logical structure. Transitions are mostly smooth. Minor mistakes occur concerning the genre and/or style. The topic is handled in the usual way, meeting the task requirements.

Assessment criteria: level 5 (assessment scale 1–5)

Grade 5: The student has an excellent command of the course content.

The student can speak excellent English. Interaction is very skillful, and nonverbal communication effectively supports the spoken words. The speech is targeted, extremely logical, relevant and consistent. Transitions are smooth. The speech (language, pronunciation and intonation) is fluent, clear, accurate and naturally paced.

Written communication is very fluent and versatile. The student uses varied structures and extensive professional vocabulary, making occasional mistakes only in the most complex structures. The text has a very clear and logical structure. Sentences are linked by transitions and the text flows smoothly. The student can deliver the message effortlessly in the appropriate, genre-specific style. The handling of the topic is diverse and skillful, meeting all the task requirements.