(5 cr)
Code: AL00CC11-3002
General information
Enrollment
01.08.2020 - 15.09.2020
Timing
01.09.2020 - 31.12.2020
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Faculty of Business and Hospitality Management (LAB)
Campus
- E-campus, Lappeenranta
- E-campus, Lahti
Teaching languages
- Finnish
Degree programmes
- Complementary competence and optional courses, Bachelors
Teachers
- Sami Heikkinen
Groups
-
LLTITO20H
Learning outcomes
The student is able to
- define the factors affecting the insurance business
- choose the insurance portfolio based on a customer’s needs
- act in different kinds of customer encounters
Assessment scale
1-5