2020
| Search: | ECTS | 1 | 2 | 1A | 1S | 2A | 1 | 2 | 3 | 4 | 5 | 6 | 1 | 2 | 3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
Core competence |
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Customer relationship management |
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| Customer relationship management in social and health care services | 5 | ||||||||||||||
| Evaluation of Effectiveness and Operations | 5 | ||||||||||||||
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Service experience management |
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| Customer experience management in the social and health care services | 5 | ||||||||||||||
| Service design in social and health care services | 5 | ||||||||||||||
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Process management |
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| Quality management in social and health care services | 5 | ||||||||||||||
| Social and Health Care Finance | 5 | ||||||||||||||
| 20 | 10 | 10 | 10 | 10 | 3.3 | 3.3 | 3.3 | 3.3 | 3.3 | 3.3 | 3.3 | 3.3 | 3.3 | ||
|
Complementary competence
(Select 30 ECTS)
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| Research-Based Development | 5 | ||||||||||||||
| Talent Management | 5 | ||||||||||||||
| Technology as a reformer for health and wellbeing | 5 | ||||||||||||||
| Creative and Operational Procedures | 5 | ||||||||||||||
| Lean-Thinking in Developing Operations | 5 | ||||||||||||||
| Process and Project Management | 5 | ||||||||||||||
| Advanced Expert Studies | 5 | ||||||||||||||
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | ||
|
Thesis |
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| Thesis Planning | 10 | ||||||||||||||
| Thesis Project and Reporting | 20 | ||||||||||||||
| 10 | 20 | 0 | 10 | 20 | 0 | 0 | 0 | 3.33 | 3.33 | 3.33 | 6.67 | 6.67 | 6.67 | ||
| ECTS credits per period / semester / academic year | 20 | 10 | 10 | 10 | 10 | 3.3 | 3.3 | 3.3 | 3.3 | 3.3 | 3.3 | 3.3 | 3.3 | 3.3 |
Studies of syllabus is planned so 60 credits are studied in academic year. Planned syllabus may change during studies.
Due to the timing of optional and elective courses, credit accumulation per semester / academic year may vary.
