2018
| Search: | ECTS | 1 | 2 | 1A | 1S | 2A | 1 | 2 | 3 | 4 | 5 | 6 | 1 | 2 | 3 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
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CORE COMPETENCE |
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Customer relationship management |
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| Service management in social and health care services | 5 | ||||||||||||||
| Customer relationship management in social and health care services | 5 | ||||||||||||||
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Service experience management |
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| Customer experience management in the social and health care services | 5 | ||||||||||||||
| Service design in social and health care services | 5 | ||||||||||||||
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Process management |
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| Quality management in social and health care services | 5 | ||||||||||||||
| Social and Health Care Finance | 5 | ||||||||||||||
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Thesis |
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| Thesis | 30 | ||||||||||||||
| 40 | 20 | 20 | 20 | 20 | 6.7 | 6.7 | 6.7 | 6.7 | 6.7 | 6.7 | 6.7 | 6.7 | 6.7 | ||
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COMPLEMENTARY COMPETENCE
(Select 30 ECTS)
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| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | ||
| ECTS credits per period / semester / academic year | 40 | 20 | 20 | 20 | 20 | 6.7 | 6.7 | 6.7 | 6.7 | 6.7 | 6.7 | 6.7 | 6.7 | 6.7 |
Studies of syllabus is planned so 60 credits are studied in academic year. Planned syllabus may change during studies.
Due to the timing of optional and elective courses, credit accumulation per semester / academic year may vary.
