SUOMEKSI Study guide
Curricula > Master's degree programmes > Master of social and health care, customer relationship management in social and health care services > Master of social and health care, customer relationship management in social and health care services
Master's Degree Programmes

Master of Social and Health Care, Customer Relationship Management in Social and Health Care Services

2018

Classification
Select visible years, semesters and periods (when only one year is selected) by clicking buttons below. (S = Spring, A = Autumn)
Year of study 1 2
Search: ECTS 1 2 1A 1S 2A 1 2 3 4 5 6 1 2 3
CORE COMPETENCE
                           
Customer relationship management
                           
Service management in social and health care services 5
 
   
           
Customer relationship management in social and health care services 5
 
   
           
Service experience management
                           
Customer experience management in the social and health care services 5
   
       
     
Service design in social and health care services 5
   
       
     
Process management
                           
Quality management in social and health care services 5  
   
           
Social and Health Care Finance 5  
   
           
Thesis
                           
Thesis 30
40202020206.76.76.76.76.76.76.76.76.7
COMPLEMENTARY COMPETENCE
(Select 30 ECTS)
                           
00000000000000
ECTS credits per period / semester / academic year 40202020206.76.76.76.76.76.76.76.76.7

Studies of syllabus is planned so 60 credits are studied in academic year. Planned syllabus may change during studies.

Due to the timing of optional and elective courses, credit accumulation per semester / academic year may vary.