User driven design and the basics of Service DesignLaajuus (15 cr)
Code: MI00AZ88
Credits
15 op
Objective
Theme: Service Design viewpoint on design thinking
The student is able to
- use the terms of Service Design and tell what Service Design is
- utilize user driven methods and give reasons in what kind of situations they is useful
- create the visual presentations of a service
Theme: teams, team learning and team work skills
The student is able to
- execute tasks according to plans in a multidisciplinary team
- plan and take responsibility of development of own Service Design skills
Theme: Services make business
The student is able to
- tell the principle of service business
- give examples of successful service business.